Business Skills

From the bestselling author of What the CEO Wants You to Know—how to rethink sales from the outside in.More than ever these days, the sales process often turns into a war about price—a frustrating, unpleasant war that takes all the fun out of selling. But there’s a bett... More

All of us belong to organizations. Perhaps you are a member of a club or athletic team. You may have a part-time in an organization, such as a fast -food restaurant in an organization, too. It may be a large company, like a manufacturing concern, or a much smaller firm, like a travel agency. Some or... More

1931. The year Kashmir’s majority community revolted against their maharaja and sharply expressed a Kashmiri Muslim identity. Since then the Kashmiri-speaking community living in the valley has been grappling with ideological paradigms, searching for a common future.Weaving a complex histor... More

A11 public and private limited companies are required by law to appoint a company secretary. With a wide range of responsibilities, they are effectively a company's chief administration officer. If you are setting up a company or will be acting as the company secretary, this fully revised new editio... More

A practical guide written from front-line experience that explains the evolution of spying and why today it's much easier to find much more strategic information. This book can be of significant benefit to business, government, the legal community, and law enforcement by showing how to protect again... More

Most of us have been part of a team. Your family acts as a team, dividing the labor, working out relationships. In school, sooner or later you're bound to end up on a group project. You might play sports, participate in the band, sing I a choir, cheer on a squad, or serve on a student committee. You... More

No one become a strong leader overnight. Leadership comes from a combination of good personal skills, talent, and character. As a women leader, you possess unique talents that can help you achieve a positive impact as a manager. LEADERSHIP SKILLS FOR WOMEN help women of today showcase their abilitie... More

Traditional directive training and the handling of group sessions can often stifle initiative and spontaneous responses to change. Dynamic organisations now recognise that facilitative approaches tap into reserves of experience and potential, empowering individuals and groups to take responsibility ... More

So you've been given a conference to run. Whether it's part of your job or you are a complete novice, you will only get one chance to get it right. It is a live event that cannot be re-run. But don't panic. As with most organisational projects, there is a formula you can use and a sequence you can f... More

Knowing how the competition is performing can be the single most important advantage a company has when trying to improve its own performance. How to Beat Your Competitors shows how the performance and profitability of your company can be increased by making use of benchmarking techniques that are h... More

This book provides a thorough introduction to modeling by teaching readers how to build and use a wide range of models, including those for biological, physical, social, and economic systems. Many examples of theory and applications from the modeling community have been added to this second edition,... More

This volume offers self-paced instruction to the beginning-to-advanced user who wants to get the most out of Word Version 2002-and prepare for Microsoft Office User (MOUS) certification. This personal training system offers easy-to-follow lessons full of clear objectives, a wealth of task-oriented p... More