Skills

Veteran coach and management consultant Allen shares the breakthrough methodsfor stress-free performance that he has introduced to thousands. He shows howto assess goals, relax, and stay focused.... More

How to win friends and influence people. You can go after the job you want… and get it. You can take the job you have and improve it! You can take any situation you’re in… and make it work for you! For over 50 years the rock-solid, time-tested advice in this book has carried thousands of now ... More

Crucial Conversations gives you the tools to handle life`s most difficult and important conversations. Say what`s on your mind, and achieve positive outcomes. You`ll learn how to: Prepare for high-impact situations with a proven technique; Make it safe to talk about almost anything; Be persuasive, n... More

Offers advice on improving writing skills and promoting a style marked by simplicity, orderliness, and sincerity... More

Have you ever admired those successful people who seem to have it all? They chat confidently at parties, speak well in business meetings, and have the best jobs, nicest parties, and most interesting friends. But they`re not necessarily smarter than you or even better looking. What it comes down to i... More

Companies routinely claim that 'Our People Are Our Greatest Asset', but research data shows that in practice most people do not actually use their assets much at work. This books aims to change that. When employees learn how to truly apply their greatest strengths at work, they turbo-charge their ca... More

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing iss... More

New Page 1 Use time-saving systems to solve problems on a daily basis. Identify whether they're fix-it or do-it problems. Ask the right questions, separate symptoms from causes, and make successful decisions not snap judgements. This practical book reveals how to do all this and more. ... More

The author provides an executive summary of the key to running productive and lively meetings. Death by Meeting is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion. ... More

For the first time since the rise of Western capitalism, entrepreneurs in China and India can ignore New York and London—and still build companies worth billions. Thanks to social and economic revolutions, Asia has captured the best minds and money from all around the world.In Billions of E... More

In the long run, the only sustainable source of competitive advantage is your organisation's ability to learn faster than its competitors. Peter Senge, founder and director of the Society for Organisational Learning and senior lecturer at MIT, has found the means of creating a 'learning organisation... More

Completely Updated and Revised This revised edition of Peter Senge's bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's a... More

What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of evert customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your besiness? Thanks to over six years of ongoing reserch and an investment... More

In Presenting to Win, the world's #1 presentation consultant shows how to connect with even the toughest, most high-level audiences -- and move them to action. Jerry Weissman shows presenters of all kinds how to dump those PowerPoint templates once and for all -- and learn to tell compelling stories... More

If Google's splashy IPO and skyrocketing stock haven't revived the dotcom sector, they have certainly revived the dotcom hype industry, judging by this adulatory history of the Internet search engine. Billionaire founders Larry Page and Sergey Brin, their countercultural rectitude imbibed straight f... More

Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plan-English guide, you`ll discover how this remarkable quality improvement method can give you the tools to identify and elimin... More

50 training games to help learners laugh, listen- and learn.The latest mind-brain research confirms something every trainer has long suspected: that people think and learn better when the process is fun. The Big Book of Humorous Training Games features 50 unique experiential training activities tha... More