101 Ways To Better Communication

Have you ever had to read a memo twice because you couldn’t make sense of it after the first reading? If yes, then you know that miscommunication is wasteful. Communication is the lifeblood of an organization. Whether you are ordering paper for the copier or making long range hiring plans, if communication fails, the outcome is confusion. Even though we communicate all the time, most of us have not been trained to communicate successfully. Each of us can improve. 101 Ways to Better Communication demonstrates different ways of gaining insights into communication by examining principles, theories, organization, language attitudes and behaviour. By using the tried and tested techniques presented in this book you will realize how easy it is to improve your communication skills and use your resources more effectively. About Author: Elizabeth Tierney is a consultant and trainer in the USA and Ireland. She is also the author of 30 Minutes to Boost Your Communication Skills and Business Ethics, both published by Kogan Page.