30 Reasons Employees Hate Their Managers: What Your People May Be Thinking And What You Can Do About It

Contents :

Foreword
Acknowledgments
Introduction
PART I EMPLOYEES ARE TREATED LIKE CHILDRE
Chapter 1: We feel like slaves
Chapter 2: I know how to do my job. Why can’t they just let me do it?
Chapter 3: I am afraid to speak up
Chapter 4: Nobody appreciates my hard work
Chapter 5: There are different rules for different people
PART II EMPLOYEES ARE NOT RESPECTED
Chapter 6: Management doesn’t listen to us
Chapter 7: Management doesn’t respect us
Chapter 8: So who’s in charge anyway?
Chapter 9: I don’t trust the information I receive from management
Chapter 10: My boss is a terrible manager
PART III EMPLOYEES ARE NOT RECEIVING
Chapter 11: What They Really Need 73
Chapter 12: I’ve lost confidence in management
Chapter 13: We’re understaffed
Chapter 14: They don’t tell me what I need to know to do my work
Chapter 15: We need more training
Chapter 16: The quality of our products and services is terrible
Chapter 17: I receive poor service from other departments
Chapter 18: There’s too much red tape here
Chapter 19: Why don’t they get rid of all of the deadwood around here?
Chapter 20: There are too many damn meetings
PART IV EMPLOYEES FEEL UNAPPRECIATED
Chapter 21: I’m not paid fairly
Chapter 22: It’s just not right that we all receive the same pay
Chapter 23: My performance reviews are useless
Chapter 24: There’s no link between my pay and job performance
Chapter 25: The cost of my benefits is eating up my paycheck
Chapter 26: It’s impossible to get promoted here
PART V W-O-R-K SHOULD BE MORE THAN A FOUR LETTER WORD
Chapter 27: I hate coming in to work. It’s become just a job for me now
Chapter 28: I’ve got no time for myself or my family
Chapter 29: I feel trapped. I wish I could go out on my own
Chapter 30: My company isn’t committed to me, so why should I be committed to it?
Summary: What You Can Do
Epilogue: A Lesson from the Future
Recommended Readings
Index