Asking Questions

Asking Questions will help you ask the ‘right’ questions, using the correct form to elicit a useful response. All managers need to hone their questioning skills, whether interview- ing, appraising or simply exchanging ideas. This book offers guidance on: • using various forms of open question – including probing, simple interrogative, opinion-seeking, hypothetical, extension and precision, etc • encouraging and drawing out speakers through supportive statements and interjections • establishing specific facts through closed or ‘direct’ approaches • avoiding counter-productive questions.