Balanced Scorecard

This book is the Fast track route to understanding and implementing the balanced scorecard in your business. It covers the key aspects of the balanced scorecard, from basing the balanced scorecard on the company's strategy and relating it to existing control systems to setting goals and monitoring progress. The book also includes examples and lessons from some of the world's most successful businesses, such as Ricoh, Xerox and Ericsson Enterprise and ideas from the smartest thinkers including Robert S. Kaplan and David P. Norton. · Introduction to the Balanced Scorecard · Definition of Terms: What is a Balanced Scorecard? · Evolution · The E-Dimension · The Global Dimension · The State of the Art · In Practice · Key Concepts and Thinkers · Resources · Ten Steps to Making Balanced Scorecards Work
About Author :
Nils-Goran Olve is Adjunct Professor at Linkoping University and a partner in Concours Cepro, a Stockholm consultancy. His previous book on the Balanced Scorecard, Performance Drivers, was published in eight languages. Anna Sjostrand is a consultant with Concours Cepro and has a background in communications and international marketing.