Business Analysis : Visualizing Business Processes And Effective Software Solutions

With the growth of the industry and the resulting size and complexity of IT projects, there is an increasing trend to separate the technical roles associated with the design of IT solutions from the customer focused roles and the project management roles. The role of the Business Analyst (BA) is that of a person who interfaces with the customers to understand their requirements. This role is distinct from that of a technical designer of software solutions who works on the basis of the requirements gathered by the BA.

Most leading IT companies today have Business Analyst as a distinct role. The job requirements depending on the nature of the business may be that of a domain consultant, a solution architect, a relationship manager, a pre-sales consultant, a functional consultant, and an accounts manager, etc.

This book explains the core aspects of the business analysis. It explores the knowledge areas required of a Business Analyst’s role in various organizations. It integrates knowledge from various conventional and contemporary areas and uses their tools, techniques and concepts to specific roles which a Business Analyst may have to play in industry. In a nutshell, the book provides an appreciation of how several of the existing tools and techniques can be used effectively to ensure success in managing software requirements in terms of customer needs and expectations. A number of case studies have been used to demonstrate the application of conceptual frameworks to real life examples.