Business Correspondence & Report Writing 3e

Thoroughly revised considering the latest practices in business communication and the advancements in communication technology.

The book is divided into seven sections :

Section I : Introduction, Section II : Business Correspondence, Section III : Report Writing, Section IV : Other Business Communications, Section V : Job-related Communication, Section VI : Reading andamp listening skills, Section VII : Grammar usage and mechanics of writing

New chapters to the edition : Technical Description, Technical Proposal, Personal Interview, Group Discussion, Personal Interview, Effective Listening,andnbsp

Salient Features :

Each chapter begins with a preview of the content in it and ends with a concise summary 'Communication Core' present a case study to illustrate the differences in tone, style, structure and language used in various types of letters includes press releases, note of dissent, global, legal and ethical aspects of communication, and guidelines on how to write a resume and conduct exit interviews details the role of modern technology in business communication - gives the reader an insight into the techniques involved in using modern office equipment. Contains useful suggestions on oral presentation specimens of interpretive report, letter report, memo report, technical proposal, technical description, interview call letter, job offer letter, etc. self -assessment Quiz and list of commonly used business terms given as appendices.