Business Management

PART I  Introduction To OB1.   The Field of OBPART II  Basic Human Processes2.   Perception and Learning : Understanding andAdapting to the Work Environment3.   Individual Differences : Personality andAbilities4.   Emotions and Stress on the JobPART III  T... More

This reader-friendly edition opens each chapter with a real life vignette which introduces the topic of that chapter. The "Organizational Theory Close Up Boxes" which have been increased in this edition give more detailed insight into relevance of organizational theory concepts. All the concepts are... More

Warning: Reading this tale could result in effective change occurring in your organization!. . This is the book you will want everyone in your company to read before you start your Lean Six Sigma deployment. Written by professionals who have successfully rolled out Lean Six Sigma in numerous organiz... More

This book is written for managers in organizations that practice Western style management. The central theme of the book is the importance of generating core values, vision and mission within an organization, extending core values of work into practical and concrete ways of infusing them into day-to... More

You're growing fast. You're profitable. Maybe they're even writing great things about you in the business press. But, just beneath the surface, you are incubating the seeds of disaster? It's happened over and over again, in one industry after another, to companies ranging from IBM to Upjohn Pharmace... More

The ideal customer defends, champions, forgives, and commits to a company or brand for the long term - but how can a business create such long-lasting loyalty? Chip and Bilijack Bell explain how in Magnetic Service, based on examples of real companies who have done just that. Written in a lively, ac... More

While providing a detailed review and analysis of the building-block theories in Organizational Behaviour, the author identifies the key theories that every student or scholar needs to understand to be literate in the discipline. The book focusses on the best theories in the field of macro-organiza... More

This book discusses scientific organisational behaviour theories in the Indian cultural setting. Indian cultural values have been embedded in management theories and practice throughout the book, and exercises and cases fitting the Indian context have been cited. Every chapter has thought-provoking ... More

Thinking about learning at work is rapidly evolving. "Productive Reflection and Learning at Work" identifies the importance of reflection at work, tracing it from an emphasis on training, through a focus on how organizations learn, to a concern with the necessary learning that needs to occur for org... More

The knowledge a person gains through experience and continuous learning is very important for both the individual and the organization that leverages this knowledge. This knowledge embodied in individuals, also referred to as organizational capital, plays a vital role in both the creation of shareho... More

This implementation, maintenance, and troubleshooting resource goes beyond the overview books and standards guides to give the technical insight and hands-on knowledge telecom network technicians need to get their job done.This implementation, maintenance, and troubleshooting resource goes beyond th... More

Exploring the effects of physiological stress, this volume looks at ways to reduce these effects and to improve health overall. In addition to defining stress, the author discusses: personality types and temperaments; stress and reproduction; the immune system; depression; memory and stress; and age... More

???What is this Ego and why is there so much of it everywhere???? Our ego is like an invisible but tangible bubble which we project around ourselves, based on our own impression of our abilities and worth. This book shows how our abilities and sense of worth combine in the ego to determine our actio... More

Written jointly from psychological and sociological perspectives, this text covers the range of disciplines across occupational psychology, group dynamics, and work and organizations. The new edition has substantially revised, updated and newly formatted, and includes a wide range of additional mat... More

Spirituality and business management may seem disparate, but there is a correlation between them. In this book, authors Dr. S K Chakraborty and Dr. D. Chakraborty enlighten us on the benefits of bringing spiritual psychology to the workplace by combining anecdotes, vignettes and essays .... More

In this updated version of their best-selling classic, the authors explain how the powerful tool of reframing --appraising situations from diverse perspectives--can be used to build high-performing, responsive organizations.... More

With this book as their guide, readers will learn the skills and attributes they'll need in order to become more effective employees in the workplace. Whether it's turning into a stronger communicator, team member, or problem-solver, the "Tenth Edition" shows them how. They'll also gain a better und... More

The theme of this edition is The High Performance Organization. Ethics and social responsibility, workforce diversity, technology, entrepreneurship, and skill-building are some of the important topics emphasized. Schermerhorn's new edition is intended for the Organizational Behavior course taught at... More