Business Skills

Unix Text Processing For many users, working in the Unix environment means using vi, a full-screen text editor available on most Unix systems. Even those who know vi often make use of only a small number of its features. Learning the vi Editor is a complete ... More

From the bestselling author of What the CEO Wants You to Know—how to rethink sales from the outside in. More than ever these days, the sales process often turns into a war about price—a frustrating, unpleasant war that takes all the fun out of selling. But there’s a be... More

All of us belong to organizations. Perhaps you are a member of a club or athletic team. You may have a part-time in an organization, such as a fast -food restaurant in an organization, too. It may be a large company, like a manufacturing concern, or a much smaller firm, like a travel agency. Some or... More

Minutes are vital to the success of any meeting. Participants rely on them for information they may have missed, those who could not attend can see what was decided in their absence, and the action points act as a timely reminder. Taking Minutes of Meetings explains the functions of minutes, the dif... More

1931. The year Kashmir’s majority community revolted against their maharaja and sharply expressed a Kashmiri Muslim identity. Since then the Kashmiri-speaking community living in the valley has been grappling with ideological paradigms, searching for a common future. Weaving a complex hist... More

Numeracy, or numerical reasoning, tests are one of the most common types of psychometric test used in assessment and selection procedures, and many people find them a real challenge. The Numeracy Test Workbook is the perfect starting point if you lack practice or confidence. It gives you the opportu... More

All public andprivate companies are required by law to appoint a company secretary. With awide range of responsibilities, they are effectively a company’s chiefadministration officer. If you are setting up a company or will be acting as thecompany secretary, The Company Secretary's Handbook will h... More

A User's Quick Reference Word 2000 in a Nutshell is a clear, concise, and complete reference to the world's most popular word-processing program. This book is the first choice of the Word power user who needs help completing a specific task or understanding a... More

A practical guide written from front-line experience that explains the evolution of spying and why today it's much easier to find much more strategic information. This book can be of significant benefit to business, government, the legal community, and law enforcement by showing how to protect again... More

Most of us have been part of a team. Your family acts as a team, dividing the labor, working out relationships. In school, sooner or later you're bound to end up on a group project. You might play sports, participate in the band, sing I a choir, cheer on a squad, or serve on a student committee. You... More

No one become a strong leader overnight. Leadership comes from a combination of good personal skills, talent, and character. As a women leader, you possess unique talents that can help you achieve a positive impact as a manager. LEADERSHIP SKILLS FOR WOMEN help women of today showcase their abilitie... More

Traditional directive training and the handling of group sessions can often stifle initiative and spontaneous responses to change. Dynamic organisations now recognise that facilitative approaches tap into reserves of experience and potential, empowering individuals and groups to take responsibility ... More

So you've been given a conference to run. Whether it's part of your job or you are a complete novice, you will only get one chance to get it right. It is a live event that cannot be re-run. But don't panic. As with most organisational projects, there is a formula you can use and a sequence you can f... More

The book shows how the performance andprofitability of your company can be increased by making use of benchmarkingtechniques that are helping to transform organisations today. If you are anenlightened manager and have the commitment and energy to take organization tothe top, then this book is essent... More

“This book teaches, models, motivates, and coaches trainers with specific techniques that build habits of communication success. Every trainer will benefit from Sherron Bienvenu’s approach.” —BRENT D. PETERSON, Ph.D., vice president, Franklin Covey, Inc. “The Presentation Skills Workshop... More

This volume offers self-paced instruction to the beginning-to-advanced user who wants to get the most out of Word Version 2002-and prepare for Microsoft Office User (MOUS) certification. This personal training system offers easy-to-follow lessons full of clear objectives, a wealth of task-oriented p... More

This new edition is a one-stop guide for career-minded secretaries and personal assistants. From telephone manner to videoconferencing and from time management to greeting guests, this comprehensive text is perfect for use either on secretarial training courses or home study. The feedback the author... More