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For CAIIB Retail Banking (English) 1st Edition

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Language: English
Length: 328 pages
Publisher: Macmillan Publishers India Litd
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For CAIIB Retail Banking (English) 1st Edition (Paperback) Price: Rs. 300

Retail Banking has become a very important component in the business mix of banks. Retail Banking offers multiple comfort factors for banks to do business. Large and divergent customer base across income segments offers huge scope for banks to develop and offer multiple products and services. In addition to traditional products and services offered by banks over the years, the retail model has undergone rapid innovation in the past decade with regard to products, processes, people and technology.

Technology has become the driver for retail banking explosion, and technology products like ATM, Internet Banking, Mobile Banking, Card products like Debit Cards, Credit Cards and remittance products like RTGS and NEFT are making their presence felt in the retail space. Banks are embracing different strategies, redesigning their conventional business silos, reengineering their channels, products and services to increase the share of the customer wallet.

In this scenario, it is imperative that every present-day banker is updated with these concepts and this book is an attempt to achieve that objective. The book covers the different dimensions of retail banking and presents a broad canvas containing the important facets of retail banking.

About the Author
Indian Institute of Banking & Finance (IIBF) formerly The Indian Institute of Bankers, established in 1928, is a professional body of banks, financial institutions and their employees in India. During its 82 years of service, IIBF has emerged as a premier institute in banking and finance education for those employed in the sector, aiming for professional excellence. Since its inception, the Institute has awarded over 5 lakh banking and finance qualifications, viz; JAIIB, CAIIB, Diplomas and Certificates in specialized areas. The pedagogy of Distance Learning offered by the Institute comprises (i) publishing specific courseware for each paper/examination; (ii) publishing work books; (iii) holding tutorials through accredited institutions; (iv) organizing contact classes; (v) conducting virtual classes; (vi) offering e-learning through portal; (vii) organizing campus training for selected courses, etc.

Table of Contents

MODULE A: RETAIL BANKING

  • Retail Banking – Introduction
  • Retail Banking – Role within the Bank Operations
  • Applicability of Retail Banking Concepts and Distinction Between Retail and Corporate/Wholesale Banking 


MODULE B: RETAIL PRODUCTS

  • Customer Requirements 
  • Product Development Process
  • Credit Scoring
  • Important Retail Asset Products
  • Credit and Debit Cards
  • Remittance Products

MODULE C: MARKETING IN RETAIL BANKING

  • Marketing in Retail Banking
  • Delivery Channels in Retail Banking
  • Delivery Models
  • Customer Relationship Management in Retail Banking
  • Service Standards for Retail Banking
  • Technology in Retail Banking

MODULE D: OTHER ISSUES RELATED TO RETAIL BANKING

  • Recovery of Retail Loans
  • Securitisation
  • Other Issues in Retail Banking

MODULE E: ADDITIONAL READING MATERIAL ON HOME LOANS

  • Lender’s Appraisal Procedure
  • Securitisation – Mortgage Backed Securities
  • Housing Finance and Tax Planning
  • Mortgage Advice
  • Valuation of Real Property
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Specifications of For CAIIB Retail Banking (English) 1st Edition (Paperback)

Book Details
Publisher Macmillan Publishers India Litd
Exam CAIIB
ISBN-10 0230330517
Edition 1st Edition
Imprint Macmillan Publishers India
Number of Pages 328 Pages
Publication Year 2010
Language English
ISBN-13 9780230330511
Binding Paperback
Contributors
Authored By Finance, Indian Institute Of Banking, Amp
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Reviews of For CAIIB Retail Banking (English) 1st Edition (Paperback)

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★★★★★
★★★★★

antara Gupta

Mar 10, 2015

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caiib retail banking

very nice and informative, language is simple. it was also delivered in time. very good service from flipkart
★★★★★
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Jayeeta Nag

Dec 6, 2014

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Delivery is the USP of WS Retail

WS Retail is really outstanding as far as the delivery process is concerned. Keep up the good work!!!
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RAVINDRA B

Oct 18, 2014

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GOOD JOB FLIPKART

Was delivered in good condition, well in time. I ordered all 3 books and am satisfied with the service. However flipkart discount was not huge. shops were offering almost same discount, cant do much. No complaints though..!!
★★★★★
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Aishwarya

Jun 24, 2014

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Thanks for the timely delivery!

I ordered this book one week before my exam, having been unable to find it in local stores. I was very doubtful if i will receive it on time. But i received it in just 2 days.
I made the best use of the book and cleared the exam, thanks to Flipkart !
★★★★★
★★★★★

Meghana ...

May 14, 2014

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Prompt delivery.. Excellant Condition

Book was not available in any stores here in hyd.. Thankfully found it on Flipkart.. Received the book in 3 days of order. Book was in good condition.. Package was good.. Single invoice concept is good (Previously used to get 2-3 copies of same invoices).. Got a bookmark too.. Thank you flipkart :P
★★★★★
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mahee

Mar 2, 2014

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excellent

gr8 service by flipkart. got book in 3rd day intact and well packed. nice book for people appearing caiib
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