Constructive Feedback

Constructive Feedback plays a vital role in enhancing performance and relationships. The authors help you identify when to give feedback, how best to give it, and how to receive and use feedback yourself. They offer sound, practical advice on: • distinguishing between ‘destructive’ criticism and ‘constructive’ feedback • using feedback to manage better – as an essential element of coaching, counselling, training and motivating your team • improving your skills by following the ‘ten tools of giving constructive feedback’ • dealing with challenging situations and people • eliciting the right feedback to highlight your strengths and opportunities for your own development.