Book: Creating Customer Connections: How To Make Customer Service A Profit Center For Your Company First Edition Continuing Merritt's "Taking Control" series, this book offers businesspeople a practical guide to improving their customer service operations. Using case studies and interviews, author Jack Burke shows businesses how to use customer service to strengthen customer loyalty and promote the company as a whole.
A grass-roots approach to implementing a client link or nexus in customer service, eventually turning customers into repeat clients. Part of Merritt's Taking Control Series.
Details of Book: Creating Customer Connections: How To Make Customer Service A Profit Center For Your Company First Edition Book: Creating Customer Connections: How To Make Customer Service A Profit Center For Your Company First Edition
Author: Jack Burke
ISBN: 1563431491
ISBN-13: 9781563431494
, 978-1563431494
Binding: Paperback
Publishing Date: Feb 1998
Publisher: Silver Lake Publishing
Number of Pages: 317
Language: English