Creating Success: Improve Your Coaching & Training Skil

Staff development is a key management responsibility. Good people and good performance — and hence good development — are vital to success in a fast-changing and competitive world. Improve Your Coaching and Training Skills contains proven approaches and practical guidelines to help you develop your staff. Ideal for busy managers who don’t have human resources support, it will help you to boost staff effectiveness through coaching and training. Essential topics covered include •why development matters, •on-the-job coaching, •mentoring, •developing a formal training method, •conducting a training session, •assessing on-going effectiveness. Also containing tips on using exercises and role-playing in training, Improve Your Coaching and Training Skills is useful to those new to HR as well as hard-pressed managers wanting to get the most from people. The commonsense advice it contains will help you to motivate your staff and maximise their effectiveness – and the results they achieve. About Author: Patrick Forsyth runs Touchstone Training & Consultancy, which advises on marketing, management and communications skills. An established author, he was written many successful business books including Successful Time Management, How to Motivate People and How to Write Reports and Proposals (also part of the Creating Success series and published by Kogan Page).