Cart (0)
Digital Cart (0)
Home  >  Books  >  Educational and Professional  >  Academic and Professional  >  College Text & Reference  >  Humanities, Mathematics & Science  >  Humanities  >  Crucial Confrontations (English) 1st Edition (Pa...
Buy Crucial Confrontations (English) 1st Edition

Crucial Confrontations (English) 1st Edition

Paperback
Language: English
Length: 304 Pages
Publisher: Tata Mcgraw Hill Education Private Limited
Rs. 295 11% Off
Rs. 260
Inclusive of taxes
Seller: uRead
Paperback (2005) Out of Stock Rs. 260
eBook Available Instantly Rs. 1019
Paperback (2005) Out of Stock Rs. 1227
Also available as:
eBook - Rs.1019
Available Instantly
Only on Flipkart eBook App
0 Offers
COMBO OFFER: Exciting combos available View combos
Notify me when this product is in stock:
Email:
Out of Stock
This item is Out of Stock [?]
Shipping to: Change
Other Editions view all (2)
Available Instantly
Rs. 1019/-

Crucial Confrontations (English) 1st Edition (Paperback) Price: Rs.260

NEVER WALK AWAY FROM ANOTHER TOUCHY, CONTROVERSIAL, OR COMPLEX ISSUE--AT WORK OR AT HOME!

Behind the problems that routinely plague families, teams, and organizations are individuals who either can't or won't deal with failed promises. Others have broken rules, missed deadlines, or just plain behaved badly. If anybody steps up to the issue, they often do a lousy job and create a whole new set of problems.

New research demonstrates that these disappointments are not just irritating--they're costly--sapping organizational performance by 20 to 50 percent and accounting for up to 90 percent of divorces. Drawn from over 10,000 hours of real-life observations, Crucial Confrontations teaches skills to increase confidence in facing tough issues. Learn to:

  • Permanently resolve failed promises and missed deadlines
  • Transform broken rules and bad behaviors into productive accountability
  • Strengthen relationships while solving problems

Table of Contents

Introduction: What's a Crucial Confrontation?
And Who Cares?

Part One: Work on Me First

What to Do before a Crucial Confrontation
Chapter 1: Choose What and If
How to Know What Crucial Confrontation to Hold and If You Should Hold It
Chapter 2: Master My Stories
How to Get Your Head Right before Opening Your Mouth

Part Two: Confront with Safety

What to Do during a Crucial Confrontation
Chapter3: Describe the Gap
How to Start a Crucial Confrontation
Chapter 4: Make It Motivating
How to Help Others Want to Take Action
Chapter 5: Make It Easy
How to Make Keeping Commitments (Almost) Painless
Chapter 6: Stay Focused and Flexible
What to Do When Others Get Sidetracked, Scream, or Sulk

Part Three: Move to Action

What to Do after a Crucial Confrontation
Chapter 7: Agree on a Plan and Follow Up
How to. Gain Commitment and Move to Action
Chapter 8: Put It All Together
How to Solve Big, Sticky, Complicated Problems
Chapter 9: The Twelve "Yeah-Buts"
How to Deal with the Truly Tough

Specifications of Crucial Confrontations (English) 1st Edition (Paperback)

Contributors
Author Ron McMillan, Kerry Patterson, Joseph Grenny, Al Switzler
Book Details
Publisher Tata Mcgraw Hill Education Private Limited
Publication Year 2005
ISBN-13 9780070600058
ISBN-10 0070600058
Language English
Edition 1stEdition
Binding Paperback
Number of Pages 304 Pages
Please note: All products sold on Flipkart are brand new and 100% genuine

Book Reviews of Crucial Confrontations (English) 1st Edition

Have you used this product?

Rate it now.
No reviews available.
    Book: Crucial Confrontations (English) 1st Edition by Ron McMillan, Kerry Patterson, Joseph Grenny, Al Switzler
    ISBN Number: 0070600058, 9780070600058, 978-0070600058

PAYMENT METHOD

POWERED BY
Loading ...