Cart (0)
eBooks Cart (0)
*Conditions Apply
Home  >  Books  >  Educational and Professional  >  Academic and Professional  >  Language Learning  >  English Learning & Teaching  >  Communication Studies  >  Communication Skills  >  Crucial Conversations 2nd Edition (Paperback)
Read Sample Buy Crucial Conversations 2nd Edition: Book
Click image to read sample

Crucial Conversations 2nd Edition

Paperback
Language: English
Length: 244 Pages
Publisher: Tata Mcgraw Hill Education Pvt. Ltd.
Rs. 425 15% Off
Rs. 360
Inclusive of taxes
+ Rs. 40 (Delivery charge)
Seller: WS Retail
85% positive feedback [?]
(2,440,649 ratings)
Shop on the Flipkart App and get Free Delivery. Get it now
Paperback (2011) Delivered in 2-3 days. Rs. 360
Paperback (2011) Delivered in 19-20 days. Rs. 969
Hardcover (2011) Delivered in 20-21 days. Rs. 1976
Also available as:
Delivered in 20-21 days.
Delivery Charges as Applicable.
COMBO OFFER: Exciting combos available View combos
Read Sample

Read Sample

Crucial Conversations 2nd Edition By Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan
Rs. 360 Buy Now
Buy Now
In Stock.
Standard delivery in 2-3 business days. [?]
may be available [?]

What is the 'In-a-day Guarantee' delivery option?

'In-a-day Guarantee' is our expedited delivery service, where orders placed before 6PM will be delivered the next business day. Orders placed after 6PM will be delivered the day after. Delivery is charged at Rs 90 per item.

In-a-day Guarantee is available only for orders placed with selected sellers. As of now, this service is available only for deliveries in Bangalore, Chennai, Delhi, Hyderabad, Mumbai, Noida, Pune, Gurgaon, Ghaziabad, Faridabad, Kolkata, Ahmedabad, Nagpur.

How can I avail 'In-a-day Guarantee' delivery?
How can I avail 'In-a-day Guarantee' delivery?

On the product page, check with your location's pincode if the 'In-a-day Guarantee' delivery option is available. Currently, the service is available only for deliveries in Bangalore, Chennai, Delhi, Hyderabad, Mumbai, Noida, Pune, Gurgaon, Ghaziabad, Faridabad, Kolkata, Ahmedabad, Nagpur. You may select this option while placing your order.

The 'In-a-day Guarantee' delivery option is available only for orders placed with selected sellers. It is generally available for most products. We suggest you check if the product you are ordering can be delivered by the next business day.

Orders need to be placed by 6PM for next-day delivery. In case you place an order with the In-a-day Guarantee delivery option post 6PM, delivery will be scheduled for the day after.

More about In-a-Day Guarantee>
Check your delivery options:
Delivery options for: Change
Note: In-a-day Guarantee orders placed before 6PM will be delivered on the next business day. Orders after 6PM will be delivered the day after.
Shipping to: Change
Other Editions view all (2)
Delivered in 19-20 days.
Rs. 969/-
Delivered in 20-21 days.
Rs. 1976/-
More sellers selling this product on flipkart.com [?]
Rs. 425
+ Rs. 70 Delivery charge  
In Stock.
Standard delivery in 5 to 6 business days.
New Seller
10 Day Replacement Guarantee [?]
Rs. 445
+ Delivery charge [?]  
In Stock.
Standard delivery in 5 to 6 business days.
88% positive feedback [?]
(18 ratings)
10 Day Replacement Guarantee [?]

Crucial Conversations 2nd Edition (Paperback) Price: Rs.360

Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan’s Crucial Conversations 2nd Edition is appropriate for English learning and teaching. The book is divided into several chapters, so as to give you a better understanding of various topics.

About the authors

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are authors and the cofounders of VitalSmarts, an innovator in corporate training and organizational performance. They have authored the book Crucial Conversations 2nd Edition together.

Table of Contents

Chapter 1: What’s a Crucial Conversation? And Who Cares?
Chapter 2: Mastering Crucial Conversations The Power of Dialogue
Chapter 3: Start with Heart How to Stay Focused on What You Really Want
Chapter 4: Learn to Look How to Notice When Safety Is at Risk
Chapter 5: Make It Safe How to Make It Safe to Talk About Almost Anything
Chapter 6: Master My Stories How to Stay in Dialogue When You’re Angry, Scared, or Hurt 
Chapter 7: STATE My Path How to Speak Persuasively, Not Abrasively
Chapter 8: Explore Others’ Paths How to Listen When Others Blow Up or Clam Up
Chapter 9: Move to Action How to Turn Crucial Conversations into Action and Results
Chapter 10: Yeah, But Advice for Tough Cases
Chapter 11: Putting It All Together Tools for Preparing and Learning
Afterword What I’ve Learned About Crucial Conversations in the Past Ten Years

Specifications of Crucial Conversations 2nd Edition (Paperback)

Contributors
Author Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan
Book Details
Publisher Tata Mcgraw Hill Education Pvt. Ltd.
Publication Year 2011
ISBN-13 9781259005213
ISBN-10 1259005216
Language English
Edition 2nd
Binding Paperback
Number of Pages 244 Pages
Please note: All products sold on Flipkart are brand new and 100% genuine

Book Reviews of Crucial Conversations 2nd Edition

4.7
Average Rating
Based on 9 ratings
Have you used this product?
Rate it now.
Showing 1-1 of 1 review
★★★★★
★★★★★
06 April 14
first to review
The 'certified buyer' badge indicates that this user has purchased this product on flipkart.com.
certified buyer
Excellent Book

This is the most wonderful book, I have read in recent time. The concepts are simple and ready to use/try in almost every difficult situation.

The reason why people withdraw from group discussions/conversations/dialogues and how to make them participate are never explained in any other book like this one does.

Was this review helpful?  / 
0 of 0 users found this review helpful.
    Book: Crucial Conversations 2nd Edition by Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan
    ISBN Number: 1259005216, 9781259005213, 978-1259005213

PAYMENT METHOD

POWERED BY
Loading ...