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Crucial Conversations (English) 2nd Edition

Paperback
Language: English
Length: 244 Pages
Publisher: Tata Mcgraw Hill Education Pvt. Ltd.
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Crucial Conversations (English) 2nd Edition (Paperback) Price: Rs.326

Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan’s Crucial Conversations 2nd Edition is appropriate for English learning and teaching. The book is divided into several chapters, so as to give you a better understanding of various topics.

About the authors

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are authors and the cofounders of VitalSmarts, an innovator in corporate training and organizational performance. They have authored the book Crucial Conversations 2nd Edition together.

Table of Contents

Chapter 1: What’s a Crucial Conversation? And Who Cares?
Chapter 2: Mastering Crucial Conversations The Power of Dialogue
Chapter 3: Start with Heart How to Stay Focused on What You Really Want
Chapter 4: Learn to Look How to Notice When Safety Is at Risk
Chapter 5: Make It Safe How to Make It Safe to Talk About Almost Anything
Chapter 6: Master My Stories How to Stay in Dialogue When You’re Angry, Scared, or Hurt 
Chapter 7: STATE My Path How to Speak Persuasively, Not Abrasively
Chapter 8: Explore Others’ Paths How to Listen When Others Blow Up or Clam Up
Chapter 9: Move to Action How to Turn Crucial Conversations into Action and Results
Chapter 10: Yeah, But Advice for Tough Cases
Chapter 11: Putting It All Together Tools for Preparing and Learning
Afterword What I’ve Learned About Crucial Conversations in the Past Ten Years

Specifications of Crucial Conversations (English) 2nd Edition (Paperback)

Contributors
Author Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan
Book Details
Publisher Tata Mcgraw Hill Education Pvt. Ltd.
Publication Year 2011
ISBN-13 9781259005213
ISBN-10 1259005216
Language English
Edition 2nd
Binding Paperback
Number of Pages 244 Pages
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★★★★★
★★★★★
Vivek Antonio
30 May 2014
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Crucial Conversations

An absolutely brilliant book and whoever i have recommended it to has loved it and foud it very useful

0 of 0 users found this review helpful.
★★★★★
★★★★★
Janakiraman Krish...
06 Apr 2014
first to review
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Excellent Book

This is the most wonderful book, I have read in recent time. The concepts are simple and ready to use/try in almost every difficult situation.

The reason why people withdraw from group discussions/conversations/dialogues and how to make them participate are never explained in any other book like this one does.

0 of 0 users found this review helpful.
    Book: Crucial Conversations (English) 2nd Edition by Joseph Grenny, Al Switzler, Kerry Patterson, Ron McMillan
    ISBN Number: 1259005216, 9781259005213, 978-1259005213

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