“david freemantle”

Superboss the A-Z of Managing People Successfully David Freemantle is creator of the unique SUPERBOSS approach and is renowned worldwide for his thought-provoking and inspirational seminars on the subjects of "THE BUZZ", THE BIZ" "The Stimulus Factor", "The psychology of customer relations" "Leade... More

Do something new every day to achieve success with this clever one-a-day guides. Power-packed with the best tips and tools to be creative, measure whats important, celebrate sucesses, and push back the boundaries to deliver the BIZ.... More

Ben & Jerry's, Virgin UK and Nordstrom. These international leaders have discovered the secret Freemantle reveals here: that applying the highest level of emotional intelligence improves customer satisfaction and sustains growth.... More

50 of the very best tips and techniques for delivering outstanding customer service. Cleverly organized into a day-by-working-day guide.... More

The art of business management is to provide the stimuli that people want and need, whether they be customers, suppliers, employees, or colleagues, in order to act. Action is a result of the stimulus factor at work. It is far too simplistic to assert that purchasing decisions are based on a set of r... More