Dealing With The Employee From Hell (a Guide To Coaching And Motivation)

Difficult employees can make you question why you became a manager in the first place. Unproductive, confrontational, negative or undermining, they can drag everyone else down with them and stop a team achieving its goals. Dealing with the Employee from Hell provides real-life solutions to challenges facing managers on a daily basis. With examples of the different types of difficult employee, it will help you to identify problem colleagues and how best to deal with them. Find out about · what employees want; · what makes a great boss; · creating a good environment; · communicating with employees; · setting performance standards; · setting goals; · observing and assessing performance; · responding to performance. Whatever your level of experience Dealing with the Employee from Hell will help you to understand colleagues and set motivating performance standards that guarantee results. About Author: Shaun Belding is the President of Belding Skills Development Corporation, an international training and development consultancy specializing in customer service, teambuilding, management and leadership.