Developing Management Skills

Which management skills are essential to learn, and how best one can learn them? Although different management jobs require somewhat different expertise, each person’s developmental needs are different. The authors of this book have gleaned ten essential management skills, organized into three categories — personal skills; interpersonal skills; group skills.

Developing management skills is not just intended for those who plan to enter managerial positions or those currently managing organizations; it is also meant to help anyone to manage efficiently many aspects of one’s life and relationships. It helps one to actually change the behavior to improve competence and to be more savvy in the relationships with different people.

The book is eminently suitable for Principles of Management/Management Skills courses.

KEY FEATURES

• The ten essential skills presented by the authors are distilled from their years of research, teaching and personal observation. Each chapter addresses one of these skills.

• Skills Assessment in each chapter starting with Personal Assessment of Management Skills (PAMS) allow students to know which skills they need to focus more.

• Supplementary chapters are added at the end of the book to cover other important skills such as making written and oral presentations, conducting interviews and conducting meetings.

• Several new activities have been added on chapters such as active listening, emotional intelligence, fostering creative problem solving, team work and team coordination and leading positive change.