Cart (0)
Digital Cart (0)
Home  >  Books  >  Fiction & Non-Fiction  >  Business, Investing and Management  >  Management  >  Customer Relations  >  Do You Want to Keep Your Customers Forever? (Eng...
Buy Do You Want to Keep Your Customers Forever? (English) Reprint Edition

Do You Want to Keep Your Customers Forever? (English) Reprint Edition

Author: B. Joseph, Pine
Paperback
Language: English
Length: 85 Pages
Publisher: Harvard Business Review Press
Rs. 195
Inclusive of taxes
(Free delivery)
4 Sellers from Rs 185
Seller: WS Retail [?]
84% positive feedback [?]
(3,641,306 ratings)

Buy with confidence when you see the 'Flipkart Advantage' badge. Products tagged with the Flipkart Advantage badge are quality checked, stocked and shipped by Flipkart. They are also backed by our Friendly Returns Policy, which allows for 30 Day Returns. Expedited delivery options such as Same Day/In-a-Day Guarantee Delivery are an added bonus.

For a Buyer, what is the 'Flipkart Advantage'?
Flipkart Advantage is our fulfillment service for Sellers. Products sourced from Sellers are quality checked, stocked and shipped by us. As a Buyer, you are thus assured of product quality, faster delivery and hassle-free returns. Also, you get a detailed overview of your Order journey from the Seller to your doorstep.

Do I get 30 Day Returns on products tagged with the Flipkart Advantage badge?
Absolutely! You are eligible for 30 Day Returns towards a new replacement or a full refund, in case you receive a damaged or defective item.

Buy any book and get Free Delivery. View Details This offer is valid for Seller: 'WS Retail' till the offer ends.
Also available as:
eBook - Rs.166
Available Instantly
Only on Flipkart eBook App
0 Offers
COMBO OFFER: Exciting combos available View combos
Read Sample

Read Sample

Do You Want to Keep Your Customers Forever? (English) Reprint Edition By B. Joseph, Pine
Rs. 195
In Stock.
Check your delivery options:
Pincode: Change
Standard delivery in 2-3 business days. [?]
Faster Delivery may be available
[?]
Get it by Mon, 22nd Sep
00 hrs 00 mins left
90 per item
Get it by Mon, 22nd Sep
00 hrs 00 mins left
140 per item
Enter Pincode and Check Availability in your city
Choose these delivery options in checkout
More about Faster Delivery Options
Shipping to: Change
Other Editions view all (1)
Available Instantly
Rs. 166/-
More sellers selling this product on flipkart.com [?]
Rs. 185
+ Rs. 100 Delivery charge
In Stock.
Standard delivery in 11 to 12 business days.
75% positive feedback [?]
(28 ratings)
30 Day Replacement Guarantee [?]
Rs. 195
+ Rs. 100 Delivery charge
In Stock.
Standard delivery in 13 to 14 business days.
Seller: Trumart
69% positive feedback [?]
(62 ratings)
30 Day Replacement Guarantee [?]

Do You Want to Keep Your Customers Forever? (English) Reprint Edition (Paperback) Price: Rs.195

Do You Want To Keep Your Customers Forever? is a part of the Harvard Business Review series, which has been a one of the leading sources of management ideas. Each book in the series provides the readers groundbreaking ideas that help shape business practices and inspire managers all around the world from varied industries.

Summary of the Book

This book shows the readers the importance of mass customization and efficient personal marketing. The author explains the advantages of forming a learning relationship between companies and their consumers. This relationship gives companies a chance to meet customer’s needs, develop a relationship with them, and lead a successful business venture.

About Joseph B. Pine

Joseph B. Pine is an American author, speaker and an advisor to several Fortune 500 companies across the world. He is a co-founder of Strategic Horizons, a thinking studio which helps business develop new ways of adding value to their economic offerings. He has authored books like The Experience Economy: Work Is Theater & Every Business a Stage, Agile Product Development for Mass Customization.

Specifications of Do You Want to Keep Your Customers Forever? (English) Reprint Edition (Paperback)

Contributors
Author B. Joseph, Pine
Book Details
Publisher Harvard Business Review Press
Imprint Harvard Business Review Press
Publication Year 2010
ISBN-13 9781422140277
ISBN-10 142214027X
Language English
Edition Reprint
Binding Paperback
Number of Pages 85 Pages
Series & Set Details
Series Name Harvard Business Review Classics
Dimensions
Width 6.06 inch
Height 0.28 inch
Weight 77 g
Please note: All products sold on Flipkart are brand new and 100% genuine

Book Reviews of Do You Want to Keep Your Customers Forever? (English) Reprint Edition

Have you used this product?
Be the first to rate it.
No reviews available.
    Book: Do You Want to Keep Your Customers Forever? (English) Reprint Edition by B. Joseph, Pine
    ISBN Number: 142214027X, 9781422140277, 978-1422140277

PAYMENT METHOD

POWERED BY
Loading ...