Cart (0)
Digital Cart (0)
Shortlist 0
Some error has occured while getting your complete shortlist. Retry
Use this space to shortlist the products you like. To add a product here, simply click the icon.
You can't compare with the above items. (Clear all items in the Compare list)

Do You Want to Keep Your Customers Forever? (English) Reprint Edition

(Paperback)
Paperback
Language: English
Length: 85 pages
Publisher: Harvard University Press
Check Availability at
Invalid Pincode Entered
Available with 6 Sellers at Change
MRP: Rs. 195
Rs. 138 29% OFF
Selling Price
+ Rs 50 Delivery ?

Shipping Charges

Why is there a shipping charge for this item?

Sellers with Flipkart Advantage waive off the delivery charge for Orders over Rs 500. For all Orders under Rs 500, a nominal delivery charge is added per item.

Sellers without Flipkart Advantage may or may not add a delivery charge to your Order. This is subject to Seller discretion.

Sold by

IBC 4.0 / 5
74% positive feedback (108 ratings)
  • 5 star
    58
  • 4 star
    22
  • 3 star
    12
  • 2 star
    2
  • 1 star
    14
Positive
Neutral
Negative

Delivered By

?
  • Usually Delivered in 6-7 business days.

Cash On Delivery

?
May be available! Enter Pincode to confirm.
30 day Replacement Guarantee. ?
Sold by 6 Sellers
Sort By:
IBC
30 day Replacement Guarantee. ?
Cash on Delivery may be available! ?
4.0 / 5
74% positive feedback (108 ratings)
  • 5 star
    58
  • 4 star
    22
  • 3 star
    12
  • 2 star
    2
  • 1 star
    14
Positive
Neutral
Negative
  • Usually Delivered in 6-7 business days.
Rs. 138
Book4u
30 day Replacement Guarantee. ?
Cash on Delivery may be available! ?
New Seller!
  • Usually Delivered in 6-7 business days.
Rs. 174
UBSPD
30 day Replacement Guarantee. ?
Cash on Delivery may be available! ?
3.8 / 5
68% positive feedback (4,248 ratings)
  • 5 star
    2,173
  • 4 star
    758
  • 3 star
    305
  • 2 star
    151
  • 1 star
    861
Positive
Neutral
Negative
  • Usually Delivered in 4-5 business days.
Rs. 176
BookStand
30 day Replacement Guarantee. ?
Cash on Delivery may be available! ?
2.6 / 5
37% positive feedback (269 ratings)
  • 5 star
    76
  • 4 star
    26
  • 3 star
    14
  • 2 star
    10
  • 1 star
    143
Positive
Neutral
Negative
  • Usually Delivered in 8-9 business days.
Rs. 185
BetterOptionRetail
30 day Replacement Guarantee. ?
Cash on Delivery may be available! ?
3.8 / 5
71% positive feedback (45 ratings)
  • 5 star
    23
  • 4 star
    9
  • 3 star
    3
  • 2 star
    2
  • 1 star
    8
Positive
Neutral
Negative
  • Usually Delivered in 5-6 business days.
Rs. 195
IMUSTI
30 day Replacement Guarantee. ?
Cash on Delivery may be available! ?
2.6 / 5
38% positive feedback (370 ratings)
  • 5 star
    106
  • 4 star
    38
  • 3 star
    21
  • 2 star
    14
  • 1 star
    191
Positive
Neutral
Negative
  • Usually Delivered in 17-18 business days.
Rs. 493

Do You Want to Keep Your Customers Forever? (English) Reprint Edition (Paperback) Price: Rs. 138

Do You Want To Keep Your Customers Forever? is a part of the Harvard Business Review series, which has been a one of the leading sources of management ideas. Each book in the series provides the readers groundbreaking ideas that help shape business practices and inspire managers all around the world from varied industries.

Summary of the Book

This book shows the readers the importance of mass customization and efficient personal marketing. The author explains the advantages of forming a learning relationship between companies and their consumers. This relationship gives companies a chance to meet customer’s needs, develop a relationship with them, and lead a successful business venture.

About Joseph B. Pine

Joseph B. Pine is an American author, speaker and an advisor to several Fortune 500 companies across the world. He is a co-founder of Strategic Horizons, a thinking studio which helps business develop new ways of adding value to their economic offerings. He has authored books like The Experience Economy: Work Is Theater & Every Business a Stage, Agile Product Development for Mass Customization.

Was this product information helpful?
Yes
No
Thanks for your vote!
Please write your feedback before submitting.

Specifications of Do You Want to Keep Your Customers Forever? (English) Reprint Edition (Paperback)

Book Details
Publisher Harvard University Press
ISBN-10 142214027X
Edition Reprint
Imprint Harvard Business Review Press
Number of Pages 85 Pages
Publication Year 2010
Language English
ISBN-13 9781422140277
Binding Paperback
Dimensions
Weight 0.17 Pounds (US)
Height 6.6 Inches (US)
Width 0.28 Inches (US)
Contributors
Author Martha Rogers PH. Don Peppers B Joseph Pine II
Was the product specification helpful?
Yes
No
Thanks for your vote!
Please write your feedback before submitting.

Please Note: All products sold on Flipkart are brand new and 100% genuine

Reviews of Do You Want to Keep Your Customers Forever? (English) Reprint Edition (Paperback)

Have you used this product?

Rate it now.

No reviews available.
 

PAYMENT METHOD

Loading ...