“dublanica aka the waiter steve”

Most restaurant customers are nice people, but a few are socially maladjusted psychopaths who relish giving their waiters a hard time. WAITER RANT gives the inside scoop on what really goes on behind the scenes in a restaurant, how to be a good customer and get great service and why, strangely, a wa... More

Based on the award-winning blog, "Waiter Rant" tells the story from the server's point of view, replete with tales of customer stupidity, arrogance, and misbehavior.According to The Waiter, eighty percent of customers are nice people just looking for something to eat. The remaining twenty percent, h... More

Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and servi... More

The Bin Ladens are shrouded in secrecy, living in one of the most closed, unaccountable countries on earth. Little has been known about the world that created Osama - until now. In this gripping account prizewinning journalist Steve Coll has interviewed those closest to the family who rose from Y... More

Usability guru Krug distills his years of on-the-job experience into a practical primer on the do's and don'ts of good Web design, making sure that readers come away with a solid understanding of the usability principles that will determine their Web sites' success. With a fresh perspective, Krug re... More