Book: Effective Listening Skills( Series - Business Skills Express Series ) Covers the essential listening skills everyone needs to succeed in business including a basic understanding of the communication process, giving and receiving feedback, screening out distractions, listening critically for information and evidence, and being open, interested, and attentive.
Details of Book: Effective Listening Skills( Series - Business Skills Express Series ) Book: Effective Listening Skills( Series - Business Skills Express Series )
Author: Dennis M. Kratz, Abby Robinson Kratz, Abby Robinson Kratz
ISBN: 0786301228
ISBN-13: 9780786301225
, 978-0786301225
Binding: Paperback
Publishing Date: 1995/05/01
Publisher: Mcgraw-hill Companies
Number of Pages: 100
Language: English