Erp Demystified, 2/e

Table of contents

Part I: Introduction

1. Enterprise-An Overview

2. Introduction to ERP

3. Basic ERP Concepts

4. Justifying ERP Investments

5. Risks of ERP

6. Benefits of ERP

Part II: ERP and Technology

7. ERP and Related Technologies

8. Business Intelligence (BI)

9. E-Business and E-Commerce

10. Business Process Reengineering (BPR)

11. Data Warehousing

12. Data Mining

13. On-line Analytical Processing (OLAP)

14. Product Life Cycle Management (PLM)

15. Supply Chain Management (SCM)

16. Customer Relationship Management (CRM)

17. Advanced Technology and ERP Security

Part III: ERP Implementation

18. To be or not to be?

19. Implementation Challenges

20. ERP Implementation (Transition) Strategies

21. ERP Implementation Life Cycle

22. Pre-implementation Tasks?Getting Ready

23. Requirements Definition

24. Implementation Methodologies

25. Not all package are created equal?Package Selection

26. ERP Project Teams

27. Process Definition

28. Vendors and Consultants

29. Dealing with Employee Resistance

30. Contracts with Vendors, Consultants and Employees

31. Training & Education

32. Data Migration

33. Project Management & Monitoring

34. Post Implementation Activities

35. Success & Failure Factors of an ERP Implementation

Part IV: ERP in Action

36. After ERP implementation?

37. Operation and Maintenance of the ERP System

38. Measuring the Performance of the ERP System

39. Maximizing the ERP System

Part V: The Business Modules

40. Business Modules of an ERP Package

41. Finance

42. Manufacturing

43. Human Resources

44. Plant Maintenance

45. Materials Management

46. Quality Management

47. Marketing

48. Sales, Distribution & Service

Part VI: The ERP Market

49. ERP Marketplace and Marketplace Dynamics

50. SAP AG

51. PeopleSoft

52. JD Edwards

53. Oracle Corporation

54. QAD Inc.

55. SSA Global

56. Lawson Software

57. Epicor

58. Intuitive

Part VII: ERP?Present and Future

59. Turbo charge the ERP system

60. Enterprise Application Integration (EAI)

61. ERP and E-Business

62. ERP, Internet, and WWW?ERP II

63. ERP and Total Quality Management

64. Future Directions and Trends in ERP

New Features

ERP packages, if chosen correctly, implemented judiciously and used efficiently have the ability to raise the productivity and profits dramatically. This book helps the decision-makers in choosing the ERP package that is best suited for the organization, along with the related technologies. It also provides comprehensive guidance in implementing the ERP system successfully.

The revised and updated edition includes the latest developments in the field of ERP, information technology and new technologies that are changing the ERP landscape. Divided into eight sections, the book covers ERP Basics, ERP and Technology, ERP Implementation, Operation and Maintenance of the ERP system, Business Modules of ERP, ERP Market, Present and Future of ERP, ERP Resources, Case studies, Career guidance, Manufacturing perspective, etc.

ERP Demystified is primarily meant for managers and executives who are entrusted with the task of implementing ERP systems in their organizations. It is a complete and comprehensive resource for organizations planning to implement ERP systems. This book is also suited for post graduate level courses on business administration, management, computer science, and Information Technology.

To enhance the utility of the book a learning guide for students and other teaching aids for instructors are available at http://highered.mcgraw-hill.com/sites/0070656649 and also on the author?s site at http://www.leon-leon.com/it/erpdse/