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Q. What is the service type ?
A. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center.
Q. What is the type of Warranty ?
A. With in warranty period, Eureka forbes India Authorized Service Centers will repair the product if required, to rectify the problem.
Q. What is covered in Warranty ?
A. The company's liability under warranty will be limited only to defects which occur under conditions of normal operations and proper use. It in ...morecludes defects occuring because of abuse, faulty care or maintenance, repair/ alterations to goods or parts by others. less
Q. What is not covered in Warranty ?
A. Consumables which are subject to normal wear and tear in course of use are not covered in warranty
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Terms & Conditions:
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Damaged, Defective, Item not as described | Replacement |
| Validity | Covers | Type Accepted |
|---|---|---|
| 30 days from delivery | Exchange for colors and size, Does not fit | Exchange |
| Validity | Covers | Type Accepted |
|---|---|---|
| 10 days from delivery | Damaged, Item not as described | Replacement |
| Delivery and Installation [–] | |
|---|---|
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The Eureka Forbes Nano water purifier gives you clean drinking water which protects your body from diseases and provides clean, healthy water for drinking and cooking. The total capacity of this Nano water purifier is 4 litres. The 5 stages of Reverse Osmosis purification give you natural and sweet taste of water. The RO membrane contains small pores through which water flows and it restricts tiny particles like salt and bacteria.
Body
This Eureka Forbes Aquasure Nano RO appliance has a compact and sleek design which fits into your kitchen easily and occupies very little space. There is an in-built voltage stabilizer in this Eureka Forbes water filter which makes sure it works even during voltage fluctuation. The dimensions of the Eureka Forbes Aquasure Nano RO water purifier are 281 x 413 x 198 mm. The Aquasure Nano water purifier weighs 7.1 kg.
Functions
The TDS levels in this Nano RO water filter is 500 - 2000 (mg/l) ppm, which purifies tube wells, hard and saline water. This function ensures you get germ-free water. Micro switch float in this appliance is a feature which avoids over flow of water and maximises the storage capacity.
Convenience Features
The Eureka Forbes Nano water filter has an energy saver mode which stops working automatically if it is not operated for 10 minutes. The Nano water purifier boasts of a Manual Flush facility which cleans cartridge and increases the life of your appliance.
| In the Box | |
|---|---|
| Sales Package | 1 Unit, Installation Kit |
| General | |
|---|---|
| Capacity | Total Capacity 4 L |
| Purification Method | 5 Purification Stages with RO |
| Total Dissolved Solids (TDS) Levels | 500 - 2000 (mg/l) ppm |
| Convenience Features | |
|---|---|
| Other Convenience Features | Manual Flush Facility |
| Additional Features | |
|---|---|
| Compact and Sleek Design, Micro Switch Float, In-built Voltage Stabilizer, Energy Saver Mode |
| Dimensions | |
|---|---|
| W x H x D | 281 x 413 x 198 mm |
| Net Weight | 7.1 kg |
| Warranty | |
|---|---|
| Service Type | The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center. |
| Not Covered in Warranty | Consumables which are subject to normal wear and tear in course of use are not covered in warranty |
| Covered in Warranty | The company's liability under warranty will be limited only to defects which occur under conditions of normal operations and proper use. It includes defects occuring because of abuse, faulty care or maintenance, repair/ alterations to goods or parts by others. |
| Domestic Term | 1 Year |
| Warranty Type | With in warranty period, Eureka forbes India Authorized Service Centers will repair the product if required, to rectify the problem. |
Advantage - Most compact RO product in the market. Had a constraint on the size as it was to be fitted in currently available furniture. Storage capacity is 4L which is less because of size. Another advantage is cost, almost 60% of other RO systems.
Disadvantage - Maintenance is costly, set of filters cost Rs 3000 per year. Machine also makes quite a bit of noise when it is filtering water.
Installation - The product was delivered in 5 days after order. The company person (Eureka Forbes) called next day, came and installed the product. The product can be only wall mounted, table top mounting not possible.
I've been using this for a year now.
The unit is quite compact, but it is really surprising that in this day and age they don't have a power LED which shows the thing is powered ON. Nor is there any indication that shows it is about time to change the filters. You just gotta remember that its been a year or wait for it to fail.
The first installation, the guy messed up and installed it incorrectly. It was correctly installed after a month of usage when we asked for someone from EF to have a look because the unit was malfunctioning.
Now after a year of using, I called up the customer care again, well, some of these guys there are quite untrained and some are outright rude. How difficult would it be to get my info from the phone number. The first guy couldn't get my info from the registered number. The second got disconnected halfway, the 3rd one finally got my details right. I inquired about how much it's gonna cost me to change the filters. They said the servicing is 400 something and the guy who visits will tell me the cost of filters.
The service guy arrived promptly on the same day, and said replacing the filters would cost me more than 3 grands! When i bought this from reliance mart, I was told the filter replacement costs around 800-1000. Now what do I do.
Searching online would reveal that they don't mention this fine print anywhere, hell not even on phone. Rs. 3500 anually, my car costs less in maintainance. This is unacceptable.
Bought this product a few days back. This product is best suitable for ground water / hard water. Now it is also coming with a wall mounting stand (free as written over box packing). This will take care of weight. Hope this product turns out to be all true as stated.
I bought an acqugard product 1 year back, before its warranty its spares had gone. But they refused to replace it. Its spares are low class and I dont have any reason to trust any of Eureka Forbes & the sales representative always misslead us.
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