“f a eales”

This new and illuminating study of medieval polyphony examines the links between music and contemporary political, civil and religious events. The period from the second half of the twelfth century to the second half of the fifteenth is of great historical interest since it marks the development of ... More

Millions of lambs and ewes die each year during the lambing season. The reasons behind this high level of perinatal mortality are not easily explained and problems that do arise may be difficult to predict.This fully revised new edition of Practical Lambing and Lamb Care attempts to unravel this com... More

CRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make your customers happy and, at the same time, improve ROI? Is there a practical, affordable way to get customers to tell yo... More

Delegation serves as a guide on how to delegate more in practice and thereby get people to give their best at work.... More

This book will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. The Disciplinary Interview offers step-by-step guidance on the whole process, including: • understanding the legal implications • presenting the management case • probi... More

Negotiating, Persuading and Influencing will help you develop the critical skills you need to manage your staff effectively, bargain successfully with colleagues or deal tactfully with superiors – thus ensuring that a constructive negotiation process leads to a favourable outcome. Sound advice and... More