“f a ficken”

Established in 1853, Washington remained a Territory for 36 years until admitted into the Union in 1889. Divided by the Cascade Range and lacking an effective internal transportation system, Washington Territory made no practical sense as a political and economic entity until railroads finally unifi... More

Responding to reports of gold discoveries on the Fraser River, thousands of prospectors from California and other points on the Pacific coast crossed the 49th parallel to British territory in 1858. Most returned to San Francisco and Puget Sound later in the same year, blaming their failure to find w... More

In the sequel to his popular Washington Territory, author Robert E. Ficken, ably and with characteristically wry humor, describes Washington State's turbulent first decade. With a new railroad system, vast natural resources, an irrigation boom, astounding population growth, and strong investment fro... More

Rufus Woods, for more than forty years the publisher of the Wenatchee Daily World, has often been called the "High Priest of the Columbia River". No person deserves the title more. From the editorial platform of the World, Woods tirelessly promoted Wenatchee and north central Washington. For decades... More

CRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make your customers happy and, at the same time, improve ROI? Is there a practical, affordable way to get customers to tell yo... More

Delegation serves as a guide on how to delegate more in practice and thereby get people to give their best at work.... More

This book will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. The Disciplinary Interview offers step-by-step guidance on the whole process, including: • understanding the legal implications • presenting the management case • probi... More