“f baccelli”

The Palm theory and the Loynes theory of stationary systems are the two pillars of the modern approach to queuing. This book, presenting the mathematical foundations of the theory of stationaryqueuing systems, contains a thorough treatment of both of these.This approach helps to clarify the picture,... More

Neutron spin echo (NSE) spectroscopy is the highest energy resolution neutron scattering technique available for examining a large area (in time and space) in condensed matter physics. This broad dynamic and spatial range is extensively exploited in the study of a wide range of scientific problems r... More

Gravitational lensing is by now sufficiently well understood that it can be used as a tool of investigation in other astrophysical areas. Applications include the determination of the Hubble constant, probing the dark matter context of galaxies and the mapping of the universe to the identification o... More

CRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make your customers happy and, at the same time, improve ROI? Is there a practical, affordable way to get customers to tell yo... More

Delegation serves as a guide on how to delegate more in practice and thereby get people to give their best at work.... More

This book will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. The Disciplinary Interview offers step-by-step guidance on the whole process, including: • understanding the legal implications • presenting the management case • probi... More