What is Flipkart First?
Flipkart First is our annual paid subscription service for shoppers who wish to get access to exclusive benefits and priority service.
What are the benefits of subscribing to Flipkart First?
By subscribing to Flipkart First, you get exclusive access to a constantly growing bouquet of benefits.Get your orders delivered within a day's time with unlimited access to In-a-Day Guarantee Delivery. Standard delivery is also always free, with no minimum purchase price.
In case you want your order delivered the very same day, you get access to Same Day Guarantee Delivery at a discounted price of Rs 70 per item.
How much does the subscription cost and how long is it valid for?
The Flipkart First subscription costs Rs 500 and is valid for 12 months from the date of purchase/issue.
How do I subscribe to Flipkart First?
You can subscribe to the service from the Flipkart First page, where you will be prompted for your location and payment details. You'll need to be logged in as a Flipkart user.
Can I cancel my Flipkart First subscription mid-way?
Yes. You may choose to cancel your subscription any point during the one-year term. Please note that the subscription fee will be refunded on a pro-rata basis to the payment source that was originally used to buy the subscription. The month in which the subscription is cancelled would be treated as a subscribed month. Refund would be made for the remaining subscription period starting from next subsequent month..
How do I cancel my subscription to Flipkart First?
You may cancel your Flipkart First subscription by calling Customer Support on 1800 208 9898.
I can't get all the benefits listed under Flipkart First? Why?
Certain Flipkart First benefits such as free In-a-Day Guarantee Delivery and discounted Same Day Guarantee Delivery are only available in select pincodes and select products across India. We suggest you check with your location's pincode at www.flipkart.com/faster-delivery
.Also, these benefits along with Free Standard Delivery are applicable on select products only, which are covered under Flipkart Advantage.
Can I utilize Flipkart First benefits for purchases across all sellers?
Currently, benefits such as Free Standard Delivery,Free In-a-Day Guarantee Delivery, Discounted Same Day Delivery, Exclusive offers and FLIPKART FIRST DAY are applicable only on select products covered under Flipkart Advantage.
How can I pay for a Flipkart First subscription?
You may use Net Banking, Credit Card, Debit Card and Payzippy to purchase Flipkart First subscription. However, Cash on Delivery, e-Gift Voucher and Wallet cannot be used to purchase Flipkart First subscription.
May I use different addresses to get my Flipkart First orders delivered?
Yes. You may continue to enjoy your Flipkart First subscription benefits on orders delivered to other addresses. But not all benefits are available in all pincodes. So, we suggest you check with your locations pincode.
What is the replacement process for Flipkart First order?
Flipkart's Replacement Guarantee (return policy period) depends on the product category and the respective seller. As per Flipkart's Replacement Guarantee, you are eligible for product replacement if the product received is damaged or defective or not as described.
You can conveniently place your return request on our Website/App/Mobile site.
For additional instructions check your email/SMS. We send you important updates from time-to-time.
Login to Flipkart, place a return request:
1. Create a Return Request
- - Go to 'My Orders'
- - Click 'Return' to open the Return Request form
- - Select 'Replacement'
2. 'Item to be Returned' is picked up
- - The item you wish to return will be picked up from your doorstep.
3. Replacement/Refund Initiated
- - In most cases, the replacement item is delivered to you at the time of pick-up. In all other cases, the replacement/refund is initiated after the originally delivered item is picked up.