E-governance: Concepts And Case Studies

Today, as citizens are becoming more and more conscious of their right to get the required services and as both the state and Central governments recognize the need to deliver faster and efficient services to the ordinary citizens, e-governance (or government 'online') has emerged as an effective instrument of administration. This timely and comprehensive book on e-governance encompasses the entire spectrum of e-governance-from the definition of e-governance to its history, evolution, e-governance models, infrastructure and manpower facilities, data warehousing possibilities in implementation of e-government projects, and strategies of success of such projects.
What distinguishes the book is the provision of 22 case studies-18 Indian case studies and four international case studies. The Indian case studies include Bhoomi, a project of Karnataka Government, CARD (Computer-Aided Administration of Registration Department), Smart Nagar-palika (Computerization of Urban Local Bodies or Municipalities), IT in Judiciary, Sachivalaya Vahini (e-governance at Secretariat), e-Khazana (computerization of Treasury Department), and e-Panchayat (Electronic Knowledge-Based Panchayat). The international case studies are culled from USA, China, Brazil and Sri Lanka.
This book would be of great interest to students of computer science, IT courses, management and public administration. In addition, government departments-both at the centre and in various states-and administrators should find the book highly useful.