Harvard Business Essentials: Crisis Management

All organizations are subject to crisis.Managers whose organization encounter a crisis must act quickly-to recognize its source,contain it,and eventually resolve it with the least amount of damage.Yet few managers receive any formal training in this critical area.This book aims to remedy the situation by explaining the essential of crisis management and providing a practical frame work for stabilizing,then mastering,unanticipated crisis.Topics include:Preparing for and avoiding crises,Recognizing crises when they happen,Developing contingency plans,Learning from past crises Subject Adviser: Larry Barton Larry Barton is president of The American College,a nonprofit institution based in Bryn Mawr,Pennsylvania,which focuses on the insurance and financial services industries.Dr.Barton is the author of three books,including the best-selling Crisis in Organization II Harvard Business Essential The New Manager's Guide and Mentor The Harvard Business Essential series is designed to provide comprehensive advice,personal coaching,background information,and guidance on the most relevant topics in business.Drawing on rich content from Harvard Business School Publishing and other sources,these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience.To assure quality and accuracy,each volume is closely reviewed by a specialized content adviser from a world-class business school.Whether you are new manger interested in expanding your skills or an experienced executive looking for a personal resource,these solution-oriented books offer reliable answer at your fingertips.