The book store at your door!My Account
What is My Account?
We've made it easy for you to view and update your account and orders any time through "My Account". "My Account" allows you complete control over your transactions at flipkart. You can- manage/edit all your personal data like address, phone numbers, email ids
- change your password
- track the status of your orders
Safe and Secure Shopping
Is it safe to use my credit card?
Yes, shopping at Flipkart.com is 100% safe. Credit card payments are processed through the Axis Bank (formerly UTI Bank) payment gateway. Axis Bank is one of the biggest and most trusted banks in India. Internet Banking and other payments are processed by CCAvenue.Axis Bank uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
Furthermore, Axis Bank also asks you to enter the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her.
You can be assured that Flipkart.com offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure.
Does Flipkart.com store my credit card infomation?
Flipkart.com does not collect or store your credit card/bank account information at all. Axis Bank/CCAvenue authorizes the transaction directly without any information passing through us.Payment Options
What credit cards are supported ?
We accept all MasterCard and Visa credit cards.Do you accept international credit cards on flipkart?
Our overseas customers and Non Resident Indians can use their International credit cards to make payments for their orders. We accept all credit cards.What other payment options are available?
We accept Internet Banking and ITZ cash payments too. If you want us to add any particular payment option email us at cs@flipkart.com and we'll try to do our best. You may also pay using Demand Draft or Cheque. Please ensure that the cheque is in the name of "Flipkart.com" payable at Bangalore. Please send the cheque along with the book requirements to our mailing address given here. In case of Cheque payments the orders will be processed only when the cheque is cleared by our Bank.Privacy Policy
Flipkart.com respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy.Contact Us
Couldn't find the information you needed? Please Contact Us.Shipping
How much are the shipping charges?
Flipkart.com provides free shipping on all books if your total order amount is more than Rs. 100. Otherwise Rs. 30 are charged as shipping charges.What is the estimated delivery time?
The estimated time of delivery is mentioned on every Book's page. It may differ from one book to another. Please read below for an explanation of delivery estimates:Books mentioned as 3 days delivery time: These books will also be mentioned as "In Stock" on the book page. For these books, if an order is placed before 12 noon it will be delivered within the next 3 business days. Orders placed after 12 noon can take upto 4 business days. Business days exclude public holidays and sundays. Also note that this doesn't apply to bulk orders.
Books mentioned as more than 3 days delivery time: We procure and ship the books within the time specified on the book detail page. Some of the books have to be imported from outside India. These books are sometimes mentioned as "Imported Edition" on the book page and can take 10 or more days to reach you. You can always rest assured that you will receive the book that you have ordered within the time specified on the book detail page.
For Out of Stock books: Currently we do not have these books available for sale. Please use the "Notify Me" feature and we will let you know once the book is available for sale at Flipkart.com.
With every order, you will receive an email containing the details of the order placed by you. Once the book(s) are shipped, you will receive another email containing the shipping details.
What about other taxes and levies like sales tax, octroi etc.?
What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.Do you deliver to locations outside India?
We do not deliver books to locations outside India.Where's My Stuff?
The most current summary for all your orders is always available in "My Account" page.Returns
What do I do in case I receive a defective/damaged book from Flipkart.com?
If something is wrong with the books being shipped by Flipkart.com, we certainly want to help you. If a book ordered by you on Flipkart.com is delivered to you in a damaged/defective condition, please email us at cs@flipkart.com for a replacement or a refund. We will also have the defective/damaged book picked up from you at no extra cost.How can I return a product ordered from flipkart?
To provide you a worry free shopping experience on Flipkart.com, we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened book(s) in its original packaging, for a refund (excluding shipping costs).Payments
Credit Card Payments:
We accept all VISA and MasterCard, both Indian and International. Click on the "Buy This item" button and select "Pay By Credit Card" on the following page. To use American Express Cards please choose the "Pay by Netbanking" option.Debit Cards:
We accept Debit Cards issued by the following banks:- AXIS Bank Debit Card (VISA Electron only)
- Canara Bank Debit Card
- Citibank Debit Card
- Corporation Bank Debit Card (VISA Electron only)
- Deutsche Bank Debit Card (VISA Electron only)
- HDFC Bank Debit Card (VISA Electron only)
- ICICI Bank Debit Card
- Indian Overseas Bank Debit Card (VISA Electron only)
- ING Vyasa Bank Debit Card (VISA Electron only)
- Karur Vysya Bank Debit Card (VISA Electron only)
- Punjab National Bank Debit Card
- State Bank of India Debit Card
Internet Banking:
We accept payment through Internet Banking for the following banks:- ABN AMRO Bank
- AXIS Bank
- Bank Of India
- Bank Of Rajasthan
- Citibank Bank Account Online
- Corporation Bank
- Federal Bank
- HDFC Direct Pay
- ICICI Bank
- IDBI Bank
- IndusInd Bank
- Jammu & Kashmir Bank
- Karur Vysya Net Bank
- Kotak Mahindra Bank
- Oriental Bank Of Commerce
- Punjab National Bank
- State Bank Of India
- State Bank of Travancore
- Union Bank Of India
- Vijaya NetBanking
- YES BANK
Payments by Demand Draft/Cheque/Money Order:
You can make the DD or Cheque in favour of "Flipkart.com" payable at par in Bangalore and send it to us at the address given below:Flipkart.com, 1st Floor,
No. 447/C, 1st A Cross,
12th Main, 4th Block,
Opp. BSNL Telephone Exchange,
Koramangala,
Bangalore - 560034
Karnataka, India.
Phone: (080) 6546 1385
In case of cheque payments, orders will be processed only after clearance of the cheque. We accept cheques which are payable "at par" at Bangalore.
Do make sure that your book is NOT shown as Out of Stock on flipkart.com before you send us your payment.
If the value of your order is less that Rs. 100/-, add Rs. 30/- as shipping charges. We will process your order upon receiving your payment and your book will be couriered to you, or sent by Government Registered Post if there is no Courier Service operational in your area.
Enclose a covering letter with the name and author of the book, your Shipping Address, Phone Number and Email Address. Kindly also send us an email informing us that you have sent your DD/Cheque. It will help us process your order quicker.
For payments through Money Orders, send them to the address mentioned above. Please intimate us in advance before sending the Money Order.
Contact Us
Couldn't find the information you needed? Please contact us.Checking the Status of Your Order
How do I check the current status of my orders?
You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Flipkart.com. To check the status of your pending orders, click on the “My Account” link in the top right of any page on our store. This will take you to your My Account page, where you can click on the “My Orders” link to view the status of all orders.To view the status of a specific order, click on the “Order Number”. After your order is shipped out from our warehouse, we will send you a mail with the shipping details.
What do the different order status mean ?
Payment Pending Authorization : Your order has been logged and we are waiting for authorization from the payment gateway.Payment Authorized, Order under Processing : We have received authorization from the payment gateway and are processing your order.
Order Shipped : Your order has been shipped out of out warehouse and is on its way to your delivery location.
Order Cancelled : The order was cancelled.