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Buy IFB Neptune DX Dishwasher 12 Place Settings: Dishwasher
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IFB Neptune DX Dishwasher 12 Place Settings

  • 12 Place Settings
  • 4 Racks
  • 2 Water Spray Arms
  • Static Heat Drying
2 Years IFB India Warranty and Free Transit Insurance. See Details
Rs. 30,990
Inclusive of taxes
Seller: WS Retail
0 Offers
COMBO OFFER: Exciting combos available View combos
This item is Permanently discontinued. [?]
Shipping to: Change
Validity Covers Type Accepted
10 days from delivery Damaged, Defective, Item not as described Replacement
If you have received a damaged or defective product or it is not as described, you can get a replacement within 10 days of delivery at no extra cost.


Read more Cancellations & Returns.
Validity Covers Type Accepted
30 days from delivery Damaged, Defective, Item not as described Replacement
If you have received a damaged or defective product or it is not as described, you can get a replacement within 30 days of delivery at no extra cost.


Read more Cancellations & Returns.
Validity Covers Type Accepted
10 days from delivery Exchange for colors and size, Does not fit Exchange
When does this policy not apply?

Read more Cancellations & Returns.
Validity Covers Type Accepted
30 days from delivery Exchange for colors and size, Does not fit Exchange
When does this policy not apply?

Read more Cancellations & Returns.

Key Features of IFB Neptune DX Dishwasher 12 Place Settings

  • 12 Place Settings
  • 4 Racks
  • 2 Water Spray Arms
  • 9 Wash Programs
  • Delay Start Option
  • Button Controls
  • Rinse Indicator

Installation Details for IFB Neptune DX Dishwasher 12 Place Settings

Delivery and Installation [–]
  • Our CS team will contact you once we have the item procured to?? take a convenient date and time slot?? in advance to deliver the product
  • Installation and unpacking will be done only by manufacturer within 2 to 3 business days after delivery, though this depends on the manufacturer. However, we will initiate the installation request and follow-up with the manufacturer to try and ensure that your product is installed as quickly as possible.
  • Some manufacturers may include extra charges for additional services. Please check with the manufacturer for more information
Installation Charges [–]
Standard Installation Cost Free
Installation Kit Rs. 420
Items included in Kit Finish Detergent, Finish Salt, Finish Rinse it

Specifications of IFB Neptune DX Dishwasher 12 Place Settings

In the Box
Sales Package 1 Unit, Inlet and Outlet Pipe, Manual Book
General
Place Settings 12
Number of Wash Programs 9
Wash Modes Normal, Quick, Intensive, Heavy Soiled, Auto, Eco, Delicate, Pre-wash, 3-in-1
Drying System Static Heat
Body
Water Spray Arms 2
Tray and Basket Material Vinyl Coated Galvanized Iron Basket
Controls Buttons
Dispensers Detergent
Other Body Features Spray Shower, Automatic Door Balance, Salt Funnel, Metal Filter
Racks
Total Racks 4
Rack Features Height Adjustable, Foldable Racks
Mug Rack Yes
Cutlery Basket Yes
Other Racks Upper Rack Loaded Adjustable
Display and Indicators
Display LED
Indicators Rinse Indicator
Other Display and Indicators Salt Indicator, Rinse Aid Indicator
Convenience Features
Other Convenience Features Child Lock, Delay Start, Adjustable Feet
Additional Features
Water Softner upto 60 DH, Water Hardness Test Strip, Water Softner upto 60 DH, Silver Finish Door, 4 Short Adjustable Feet, Salt Funnel, Water Hardness Test Strip, Error Display, Fixed Upper Rack Folding Tines, Half Load, Bottle Holder, Steam Drying
Dimensions
W x H x D 598 x 845 x 596 mm
Warranty
Service Type Customer has to call the customer care number and book a servicing.The concerned authorized service center will send their technician to the customer's house for servicing.
Not Covered in Warranty

Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty will not apply if the type or serial no. on the product has been altered, removed or defaced. Warranty does not extend to cabinets, knobs, labels, or... Read More

Domestic Term 2 Years
Warranty Type Within warranty period, IFB Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.
Please note: All products sold on Flipkart are brand new and 100% genuine

Reviews of IFB Neptune DX Dishwasher 12 Place Settings

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TOP REVIEWS View All Top Reviews (3)

'Top Reviews' lists the most relevant product reviews only. Show ALL instead?
★★★★★
★★★★★
Vinod Maheshwari
18 Dec 2011
first to review
IFB Dishwasher Neptune

We have been user of IFB Washing Machine and Dishwasher for last few years. Their machines are good but the after-sales service is horrible. If there is any breakdown then one has to wait for months together to get that repaired. It has happened with us, twice for washing machine (2 months and 2&1/2 months respectively) and once for dishwasher.

7 of 7 users found this review helpful.
★★★★★
★★★★★
Lokesh
22 Dec 2011
Comes with horrible after sales service

We have been using IFB dishwasher from long time. Machine and the quality is good. What reduces the value of this product is their POOR after sales service. Its not poor but very pathetic. I think they have outsourced the servicing and its like service center do not care abt users. They close the cases themselves, customer care is equally lethargic.

8 of 9 users found this review helpful.
★★★★★
★★★★★
Magane99
07 Dec 2012
Please dont buy any IFB product - read my story below

I purchased IFB Nepture dishwasher in July 2012 paying nearly 35000 Rs. Within 2 months it started giving the F5 problem and dishes were not cleaning properly.
The technician first came and replaced the pump (after nearly 10 days of making phone calls)

Please note that their franchisee Supreme Global Services in Bangalore never returns customer calls.

IFB also never returns calls and passes it on to their individual franchisees - who are not trained.

Anyway - the problem is still continuing and the technician is now saying that he does not know what to do. We have asked him to replac...
()

I purchased IFB Nepture dishwasher in July 2012 paying nearly 35000 Rs. Within 2 months it started giving the F5 problem and dishes were not cleaning properly.
The technician first came and replaced the pump (after nearly 10 days of making phone calls)

Please note that their franchisee Supreme Global Services in Bangalore never returns customer calls.

IFB also never returns calls and passes it on to their individual franchisees - who are not trained.

Anyway - the problem is still continuing and the technician is now saying that he does not know what to do. We have asked him to replac...


I purchased IFB Nepture dishwasher in July 2012 paying nearly 35000 Rs. Within 2 months it started giving the F5 problem and dishes were not cleaning properly.
The technician first came and replaced the pump (after nearly 10 days of making phone calls)

Please note that their franchisee Supreme Global Services in Bangalore never returns customer calls.

IFB also never returns calls and passes it on to their individual franchisees - who are not trained.

Anyway - the problem is still continuing and the technician is now saying that he does not know what to do. We have asked him to replace the product as it is still within the warranty period but he is saying that that cannot be done.

we are left helpless and it has been an extremely stressful period for us -

I have registered both oral and written complaints with IFB and each time they only generate a new complaint no. and I have to repeat the entire story to the next person.

IFB is also refusing to give its postal address - as I want to file a consumer case - however I am currently helpless and this review mechanism is my only way to communicating to other helpless customers

please note that IFB service centres are not their own but they operate as franchisees who seem to be small time mechanics who are only trying to sell you the salt and the cleaning power.

anyway, it has been an extremely unpleasant experience and my request is please refrain from buying any IFB product in the future.

The problem has still not been solved at the time of writing this email...

0 of 0 users found this review helpful.
     IFB Neptune DX Dishwasher 12 Place Settings Price in India: Rs. 30990

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