Book: Implementing Juran's Road Map For Quality Leadership: Benchmarks And Results "This practical guide to quality management is based on papers, presentations, and topic tracks from the Juran Institute's annual IMPRO conference for quality practitioners. It presents a complete, step-by-step road map for managers who want to introduce and sustain a successful quality initiative. This integrated model supplies the concepts, processes, and tools needed to achieve world-class quality performance in every business function and process."--BOOK JACKET.
Details of Book: Implementing Juran's Road Map For Quality Leadership: Benchmarks And Results Book: Implementing Juran's Road Map For Quality Leadership: Benchmarks And Results
Author: Al C. Endres, Dr Al Endres, Endres
ISBN: 0471296198
ISBN-13: 9780471296195
, 978-0471296195
Binding: Hardcover
Publishing Date: Oct 1999
Publisher: John Wiley & Sons
Number of Pages: 218
Language: English