“jack j phillips”

Revised with updated information and current case studies, plus seven new chapters, this new edition gives you the latest tools for showing profitability in your HRD program. Today’s economic climate demands that anyone involved in training and development be able to both produce and document resu... More

The six-book "Measurement and Evaluation Series" offers comprehensive, detailed, and best-in-field guidance to measuring the learning function in organizations from the leading authorities in the field, Jack and Patti Phillips. These six books provide proven tools, templates, and step-by-step guidan... More

The importance of an organization's human capital--its people--cannot be overstated or overlooked, but like any other asset, it must be carefully managed and monitored. The people in a company reflect the investment not only of money, but also of the time dedicated to developing and executing projec... More

Costs and ROI Costs and ROI is the fifth of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series o... More

Jack Phillips noticed something while consulting for organizations all over the world. He discovered that training and development departments - even though they are in different countries - experience many of the same issues and challenges. He recognized and then researched sixteen critical global ... More

This guide develops of results-based approach to human resources that keeps its eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to uncover and monitor the costs of human resource (HR) programs; develop programs emp... More

Retention is becoming one of the most pressing concerns of employers worldwide. This book provides an overview of talent retention and defines retention and turnover in very specific measures. It explores the full impact of talent departure and most important it offers proven solutions to talent ret... More

ROI Fundamentals ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the se... More

The incomparable Jack Higgins returns to the bestseller lists, launching undercover enforcer Sean Dillon into his most spectacular adventure yet – a no-holds-barred battle with a Mafia don. It’s all action and suspense as Sean Dillon and his secret intelligence colleagues seek to help Americ... More