“joel gerson”

Milady's Standard Esthetics Fundamentals, tenth edition is an introductory text for students who are enrolled in an esthetics training course up to 600 hours. The text is designed to deliver a complete overview of all of the information necessary to introduce a newcomer to the world of professional ... More

The revised edition of this student practice review contains over 1,000 questions similar to those that may be found on state licensing exams for professional estheticians. It employs the multiple-choice type question, which has been widely adopted and approved by the majority of state licensing boa... More

This newly revised workbook directly follows the information found in the student textbook. This popular supplement contains detailed, interactive exercises designed to reinforce learning and increase student comprehension, including fill-in-the-blank, word review, matching, and final review examina... More

Everyone is aware of the importance of satisfying customers. However, most approaches to satisfaction measurement are haphazard at best. Measurement, along with customer service management and services marketing must be an integrated part of an overall system. Crucial to your success in measuring qu... More