Juran, Quality, And A Century Of Improvement: The Best On Quality Book Series Of The Intl... Vol.15

Contents :

Section I Tribute to Dr. Joseph M. Juran
Chapter 1 Brief Biographical Synopsis for Dr. Joseph M. Juran
Chapter 2 Juran Institute
Chapter 3 The Juran Center for Leadership in Quality
Chapter 4 The Juran Medal and CEO Recipients—An Enduring Monument to Dr. Joseph M. Juran
Chapter 5 Global Influence
Section II Selected Works of Dr. Joseph M. Juran
Chapter 6 The Two Worlds of Quality Control
Chapter 7 Quality Problems, Remedies, and Nostrums
Chapter 8 The QC Circle Phenomenon
Chapter 9 Operator Errors—Time for a New Look
Chapter 10 Mobilizing for the 1970s
Chapter 11 Management Interface
Chapter 12 The Non-Pareto Principle—Mea Culpa
Chapter 13 That Uninterested Top Management
Chapter 14 Japanese and Western Quality
Chapter 15 Quality Control in Service Industries
Chapter 16 Product Quality—A Prescription for the West
Chapter 17 The Quality Trilogy—A Universal Approach to Managing for Quality
Chapter 18 The Upcoming Century of Quality