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I have purchased Karbonn A 15 10 months back.
On dec 20 the cell phone went dead. I sumitted the cell for service to service center "Reliable Enterprises Shop No. 12/12 A, Jai Ganesh Vision, Below Suvrnayug Sahakari Bank, Akurdi, Pune’’
I had been going through a very bad & embarrassing experience with your service center since there is no clear commitment /communication for the time it will take to get the problem resolved.
After rigorous and tiring follow ups I have been reported the handset has arrived at the service center on last Friday dated 14 Mar-2014, for which I went to receive on Saturday but after reaching their I got surprised and more shocked to know the cell is even now at same stage as on which I have submitted it. It was still not working and in the same condition.
It has been now 4 months since I am waiting to get the cell back in my hand which I don’t know if the Karbonn people can understand or not is a huge period for a mobile kind of thing to get corrected.
MY ADVICE NEVER IN LIFE GO FOR ANY KARBONN PRODUCT.
IF U DON'T BELIVE ME GO PERSONALY TO KARBONN SERVICE CENTER AND SEE THE OTHER COSTOMERS CRYING THERE.
Very Bad experience..fake company Karbon.. I submitted my mobile in november 2013 and i visited 5-6 times to the gallary at bhandup but they are jst saying come aftr 1 month.. nearly 5 months are gone..but no reply from the company and gallary.. If they cant repair & give us our mobile back..how can they sell their mobiles & giving 1 year warranty..useless...
I request to all that please do not purchase any karbonn product from any website or any shop because Karbonn company gives worst service. I purchased Karbonn A15 phone in Feb 13 & after six months my phone has charging problem & also display problem. so I gave my phone to karbonn service center (My Jobsheet no KJASPGT0401113K3733) on 26th nov 2013 but till today (22nd feb 2014) there is no response from service center as well as karbonn company. Also companies's toll free number is always busy & nobody can pickup phone and they do not gives any reply if we do any mail. So now i dont know that they gives my phone back or it is misplaced by company.
Flipkart Rocks for its service a 10 on 10 rating for its work.
The device is also good I used it for about a year, works very well but at once if its damaged then repairing it becomes very difficult also the Karbonn Customer support is very bad,they are just not co-operating with cutomer..
The phone is very good for use but one day it just stopped functioning and on taking to the service centre they were making lame excuses..
Karbonn customer care is very bad they are not able to repair their own product and ask to repair it from some other place..
Also the spare parts are not available in the market..
So I strongly recommend to buy a phone of a better brand as like Samsung as samsung customer support is very good..
Also search for the complaints about this device you'll find many..
Have been using the phone for over 7 months and I have no complaints worth speaking about. Below 6,000 this is the best phone out there. It looks superb, touch-sensitivity is amazing, display quality is excellent. I chose not to have the screen guard to experience the vivid colors in photos and videos yet no scratch has come on it yet indicating that the screen is very good quality somewhere close to gorilla glass probably. Flipkart outstanding as always. :)
This is awesome phone for this price.
Too much durable, I am using for last 6 months and it fell atleast 10-15 times from my hand and from kid's hand. Still it works without any damage.
Pretty decent battery life, Good speed.
So purchase for this price.