Q. What is the service type ?
A. Customer needs to carry the product to the nearby Authorized Service Center to get the product repaired or inspected.
Q. What is the type of Warranty ?
A. Within Warranty period,Kenstar Authorized Service Centers will repair or replace any defective parts,if required,to rectify the problem.
Q. What is covered in Warranty ?
A. Parts and Labour
Q. What is not covered in Warranty ?
A. Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product||Warranty does not extend to ca ...morebinets,knobs,labels or any accessories. Warranty does not cover the risk to the product caused by accident,lighte less
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
|In the Box|
|1 Unit, User Manual, Warranty Card|
|Other Functions||Chutney Grinding, Blending, Shredding, Slicing|
|Liquidizing Jar||1.5 L Polycarbonate Liquidizing Jar|
|Chutney Jar||0.4 L Stainless Steel Chutney Jar|
|Bowl Attachment||1.25 L Polycarbonate Bowl|
|Other Convenience Features||Cord Winder, Vacuum Suction Feet|
|1.25 L Dry/Wet Stainless Steel Jar, Micro Safety Switch Mechanism for Processor Bowl|
|Power Consumption||600 W|
|with 2 Years Karishma Domestic Warranty,covering manufacturing defects and services, but not defects caused due to mishandling.|
we bought this product from Big Bazaar.Next day after opening the package.My husband tried to use atta maker.And within seconds the whole plastic started meliting and the product was completely useless.So, we are able to use only mixer,grinder and no fancy stuffs like mousambi juice strainer,veg cutter nothing.It all happened in less than 5 mins.
I can say only one thing horrible quality.
This product is noisy and the motor sucks. It has no capacity whatsoever, the motor starts giving out smoke if it is used for more than 5 minutes. It's cheap in price and cheap in quality as well. It is an utter waste of money. DO NOT BUY.
The processor was a marriage gift for me. It entered my life in 2007. As of today i have serviced the product only once. I use this on daily basis .though i don't use it for vegetable cutting i pretty much use it for mixing atta for chappathi and the juicer is also great . 5years gone by this product is my best friend in kitchen.
within 3 months of purchase the knob cracked then in 6 the lock got pulverised nw it is a useless peice of appliance....if flipkart does not want to to tarnish its reputation kindly withdraw all such products from its list.