Q. What is the service type ?
A. Onsite service
Q. What is the type of Warranty ?
A. Within warranty period, Kent Service Centers will repair or replace any defective part, if required, to rectify the problem.
Q. What is not covered in Warranty ?
A. Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty does not extend to ca ...morebinets, knobs, labels, or any accessories. Warranty does not cover the risk to the product caused by accident, lightening, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Kent's control less
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Terms & Conditions:
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
|Delivery and Installation [–]|
The Kent Pearl water purifier sports a sleek, ergonomically contoured design for maximum operating comfort. The total capacity of this water Kent water purifier is 8 litres. This specially designed water purifier operates at a power supply of 160 - 300 V. There are double purification methods by Reverse Osmosis and Ultraviolet with TDS controller which allow water to be purified and remove undesirable chemicals. The maximum purification capacity of this appliance is 15 litres per hour. This water purifier can filter 75 litres per day.
The Quartz UV Filtration method is a special feature which allows the water to pass through a high grade glass without contacting any metal. The microbes and other viruses in the water will be destroyed due to the exposure of the UV light. The Reverse Osmosis function in this water purifier kills bacteria and viruses. The RO membrane increases the performance of water purifying methods by removing all the other extra particles present in water. You can place this appliance on the counter in your kitchen and also has an option of wall mount which saves a lot of space.
This elegantly designed water purifier has a transparent body through which you can view the water levels. The detachable tank makes your cleaning process simpler, so that you can remove the tank, clean and fix it back. The Kent Pearl Water Purifier has an LED display which alerts you about the filtration process. This water purifier is suitable for all water types and purifies tank, bore-wells and municipal water. The Pearl water purifier weighs 10.8 kg. The Kent water purifier measures 330 x 470 x 405 mm.
The Kent Pearl water purifier consists of Sediment, activated carbon and post carbon filter cartridges which all play a very important role in keeping the appliance clean and hygienic by increasing the life of your appliance. The Kent Pearl water purifier consists of a food-grade material body which ensures healthy and pure water. This water purifier by Kent is non-breakable which protects your appliance in case it is dropped.
The TDS controller is a special feature which does the water purification for you based on the number of impurities present in it. More total dissolved solids rate in water means more impurities in water. TDS controller controls the TDS rate so that you can get hygienic water. The Push-fit components for leak in this water purifier allows the water to not leak and keep your kitchen clean.
The auto-start feature in this Kent water purifier fills water for you when the tank is empty. The Kent Pearl water purifier makes your work simpler by the auto-off feature which turns off the filling mechanism automatically when the water is filled. The filter change alarm is a convenient feature which informs you when to change the filters and if it's not changed it automatically stops working after 60 hours. The UV fail alarm in this appliance is audible and does not function until the UV lamp is changed.
|In the Box|
|Sales Package||1 Unit, User Manual, Warranty Card, Service Center Details|
|Type||Electrical Water Purifier|
|Capacity||Total Capacity 8 L|
|Installation||Wall Mount, Counter Top|
|Filtration Capacity||15 L/hr|
|Total Dissolved Solids (TDS) Levels||750 ppm|
|Storage Tank||Detachable Storage Tank|
|Filter||Sediment, Activated Carbon, UF, Post Carbon|
|Membrane Type||Spin-welded RO Membrane|
|Other Body Features||Food grade, Non-breakable transparent ABS Plastic Construction|
|Alarms||Filter Change Alarm|
|Auto Shut Off||Yes|
|Other Convenience Features||Auto Start|
|Power Requirement||160 - 300 V, 50 Hz|
|Operating Voltage||24 V|
|11 Watt UV Lamp Power, Push-fit for Leak-proof Performance, Minimum Inlet Water Pressure: 0.3 kg/cm, 1812 - 75 GPD RO Membrane, 75 L / Day Max Duty Cycle|
|W x H x D||330 x 470 x 405 mm|
|Net Weight||10.8 kg|
|Service Type||Onsite service|
|Not Covered in Warranty||Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product. Warranty does not extend to cabinets, knobs, labels, or any accessories. Warranty does not cover the risk to the product caused by accident, lightening, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Kent's control|
|Domestic Term||1 Year|
|Warranty Type||Within warranty period, Kent Service Centers will repair or replace any defective part, if required, to rectify the problem.|
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The purifier might own the best purification technology but it comes in cheap plastic container and accessories.
The day the purifier was installed at my place i found 2 faults with the same:
1) Float refused to auto-shut the machine and luckily i saw it in time before it flood my kitchen floor.
2) The tap was leaking water 24/7 and i had to keep a bucket underneath to prevent a watery floor.
After numerous calls, some guys turned up to fix the same. They replaced the malfunctioning float and tap.
After just a week, the tap snapped into 2. I tried calling the area director Mr. Bikash Agarwal (mob no: 9900035368) to fix the same and told i would be charged for the same. I was surprised to hear that i was being blamed for the same. I understand tap can break after maybe an year or 2 of service, but after a week???!!!
If this is the way things go i think i might end up changing taps 4 times a month and face several other issue.
All in all, the service is a big time mess and they don't care if we are satisfied with the product or not.
I am sure a google of this product would report all these issues. I did the same too before purchase. I just hoped the issues would have been fixed with the newer products. But that was in vain. Refrain for this product or any Kent water purifier for that matter.
Please don't buy this product if you are in KOlkata, west Bengal. It has worst Customer care service here. Initially, I was promised service for every 4 months..later they denied and said that service only be provided after 6 months in warranty period. That is twice in the waarranty period. Moreover, if your purifier gets malfunctioning your original filters will be replaced by local filters and not by Kent filters. Nobody picks up Toll free numbers..even if your file your grievances online on Kent site..there is no response.Kent has worst service here. It is better to buy product which has got better service.I am really disappointed. I didnot bought this product from flipkart but gave my feedback so that my friends gets benefitted.
the biggest problem is they have holes everywhere, which allows cockroaches to get inside and fall into the water every now and then. this becomes so common that we are so frustrated that we have decided to throw away this and take a local RO system. When contacting the Kent, they say, they cannot help, but to spray the cockroaches replant. How in this world can we drink the cockroach replant which gets mixed with the water ad that to in a house where have many kids.
Please see other website reviews before buying this product.
Kent Pearl RO Water Purifier Review
Hello n Good Day! hey guyz m kunal kabra from jaipur rajasthan
Having used the Kent RO water purifier (Pearl) for over 18 months, I have learnt a lot about the RO filtration system in general; what to expect and what not to, how to avoid disappointment and frustration, and to save lot of money in spares and maintenance. so here I am writing this review sharing things i have learnt the hard way.
The Good News! if you have decided to go for Kent Pearl water purifier, congratulations you have made a credible decision! This is a quality product and it delivers what it promises; Pure Water! Kent Pearl is one of the top model, which I prefer over others in its price range.
Delivers pure water as promised.
The build quality is very good. food grade plastic been used.
Transparent & Detachable storage tank for easy cleaning.
Automatic start up when water level is low and automatic stop when full.
Can be placed on table or put on the wall.
1/4 inch quick fit connectors, which is simple to connect and disconnect, in case you want to do some maintenance yourself or clean the pre-filter.AT last I wanna say its a good product
I have been using this product since 2 months and i am very satisfied.
Earlier i had a purifier of some different company but due to a sudden deterioration of the water supplied to our area, it wasn't able to provide us with proper drinking water. It started off with few diseases and we were suggested to switch on to a better water purifier by the doctor.
So we bought kent pearl water purifier ... it is really very effective and its features like auto start and water storage tank are the highlight of it. The storage tank can be taken out so its yet another benefit and it ease the cleaning process.
All in all , its a real good product , i am very much satisfied and a Thumbs Up to Kent ...
I am from Jaipur , my product's Serial no. : KR100518587
i have used other purifiers and was upset due to water leakage ,presence of traces of dust or other impurities .but ever since...Read More
I am using kent pearl since last 1 year. It is an amazing product from kent. I am 100% satisfied with the machine and with the...Read More
hi i m ashish verma from ghaziabad i have used kent pearl water purifier.this ro is very good.It is a very good water purifier...Read More
My family is using KENT RO purifier from 4 years after that there is only fresh and pure water, taste of water is quite good, w...Read More