The Knowledge Engine

Creating and leveraging knowledge assets is the critical competitive capability today. And knowledge embedded in products and business processes now drives what can be created and delivered to the customer. Performance and knowledge must become a continuous cycle. Knowledge is captured from performance that will improve the next round of performance. Performance to knowledge, knowledge to performance, and so on, forming a Knowledge Engine that feeds on itself. Baird and Henderson explain that leaders must build a Knowledge Engine that focuses knowledge, acquires learning from experience and drives what is known quickly back into performance "just-in-time." The Knowledge Engine explains the principles of building the capability to create and leverageknowledge assets and gives concrete examples and practical tools to get you on your way.