Book: Leading Total Quality: Management's Role In Aligning Leadership & Total Quality Practice How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction.
Details of Book: Leading Total Quality: Management's Role In Aligning Leadership & Total Quality Practice Book: Leading Total Quality: Management's Role In Aligning Leadership & Total Quality Practice
Author: Orlando E. Blake
ISBN: 1591133599
ISBN-13: 9781591133599
, 978-1591133599
Binding: Paperback
Publishing Date: Jun 2003
Publisher: Booklocker.com
Number of Pages: 108
Language: English