
The book tells the tale of a company in crisis that had to improve to stay in business- and how managment and employees decided to implement a Lean Six Sigma initiative, overcome challenges along the way. The story is designed to introduce everyone in an organization to problem-solving strategies that get rid of excess inventory, speed up processes, and improve quality at all levels.
Using simple language, the authors explain the basic quality concepts of Lean Six Sigma, including:
| daniel lord smail james matthew barrie andrew lang applegate ka rex beach | edward k rynearson j carson berndsen manvi ahuja durjoy datta giles sparrow parag parikh |