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Q. What is the service type ?
A. Microwave oven body, Magnetron and Cavity.
Q. What is the type of Warranty ?
A. Within warranty period, LG Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.
Q. What is covered in Warranty ?
Q. What is not covered in Warranty ?
A. Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product.Warranty does not cover the ris ...morek to the product caused by accident, lightning, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Godrej's Control. less
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Terms & Conditions:
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
|Delivery and Installation [–]|
A microwave is an essential home appliance to have in one’s kitchen as it helps cooking food easier and faster thus saving you productive time to spend with your family. The LG MC2149BB Convection 21 Liters Microwave is a Convection type of Microwave that provides you with a variety of cooking options, which you can experiment with, to surprise your friends and family with new dishes at every occasion. This microwave oven from LG comes with a capacity of 21 litres and keypad type controls, providing you with ample space for its easy usability.
Design and Technology
One of the important features of this Convection Microwave from LG is the 44 Auto Cook Menu, which provides you with 44 different dishes that you can prepare with the simple click of a button. This menu consists of 22 Indian Dishes so that you can please those Indian-food lovers among your family and friends, without much effort. Using the defrost function, you can defrost both vegetarian and non-vegetarian food items and treat yourself with hot and tasty food.
This home appliance from LG comes equipped with the Multi Rotisserie Cook Feature, which allows you to evenly grill all your food items using 5 different power levels so that you can appropriately choose the level of power, depending on the food item you have decided to cook. When cooking food in a microwave, it is very essential to ensure that the food is evenly cooked from all sides so that no part is left overcooked or undercooked. With the Intellowave Technology of this Convection Microwave from LG, you can be assured that the microwaves generated will evenly be distributed to all the parts of your food item. This LG patented technology thus ensures that your food is gently and evenly cooked so as to provide you with the best cooking results.
Features and Functions
The LG MC2149BB Convection 21 Liters Microwave is equipped with a fan at the back of the home appliance. The breeze from this fan ensures that all the heat from the microwave generated during the cooking process gets evenly distributed to every corner so that uniform heating and cooling of the microwave oven takes place. The Cooking Completion Alarm of this LG MC2149BB Convection 21 Liters Microwave provides you with alerts once the cooking procedure is over. Thus you will not have to keep a constant check on the amount of time you have to deliver for the cooking process and can conveniently engage yourself in other activities.
The cavity of this Convection 21 Liters Microwave from LG is made out of Stainless Steel so that it does not get damaged easily and lasts for longer. The stainless steel material of the cavity enables better reflection and provides uniformity in the heating process that takes place inside the cavity thus ensuring better cooking. The base material of the cavity will not be exposed due to deterioration, like in the conventional coated cavities, since the stainless steel material of the cavity ensures that it does not peel off. As a result, in spite of the continuous rubbing of the turntables, the base material will remain strong and intact.
Ergonomically designed with exquisite features and technology, this LG MC2149BB Convection 21 Liters Microwave is a user-friendly and budget-friendly home appliance.
|In the Box|
|Sales Package||1 Unit, Warranty Card, User Manual, Neeta Mehta Cook Book, 3 Cookery Classes|
|Cavity||Stainless Steel Cavity|
|Other Auto Features||Indian Cook Menu|
|Cooking Completion Indicator||Yes|
|Power Consumption||1950 W|
|Intellowave Technology, Rotisserie Cook, Diet Function, Fan at Back, 800 (W) Microwave, 1100 (W) Grill, 750 (W) Convection, Increase and Decrease Function, Next Step Guide, 5 Health Plus, 5 Indian Cuisine, 4 Breakfast, 4 Keep Warm, 5 Continental Menu, 5 Tandoor, 5 Always Fresh|
|W x H x D||475 x 285 x 460 mm|
|Service Type||Microwave oven body, Magnetron and Cavity.|
|Not Covered in Warranty||Warranty shall not cover any damage resulting from adaptations or adjustments which may be made to the product.Warranty does not cover the risk to the product caused by accident, lightning, water, fire, other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Godrej's Control.|
|Covered in Warranty||"Customer has to call the customer care number and book a servicing. The concerned authorized service center will send their technician to the customer's house for servicing."|
|Domestic Term||1 Year|
|Warranty Type||Within warranty period, LG Authorized Service Centers will repair or replace any defective part, if required, to rectify the problem.|
i have brought this product 6 month ago from great eastern, kolkata. first 6 month it was good and well behaving. But still i think that it was under powered and tooking longer time than other microovens like samsung and others.
after 6 month it becomes horrible experience for me.
it becomes mal-funtioning sometimes. only 1 min button is working other two 10 sec and 10 min are not working properly. but if i put the switch off for long hours it becomes funtioning. so a kind of random behaviour. and also the convection, grill etc buttons are not working properly.
now its time to contact customer service as it is under 1 year warrenty. My god, this company claims that they will solve the problem within 24 hrs. believe me i cannot contact to both the regional service centre and to the main customer care(greater Noida) toll free no 1800180999, its busy all the time. Although i have mailed to them still no replies no phones, its now 3 days past. i really dont know what to do.
i strongly recommend you guys not to buy any LG products, buy SAMSUNG, at least customer service is available for 24 hrs.
Well think twice before you buy LG Microwave..
my year old LG microwave oven (MC-7148MS) started sparking inside, being a technical person I understood the problem and called up the service centre to deliver me a minor part (as it is not available outside). They replied Rs.50 will be added as delivery charge and about 12% tax will be added to the MRP of the parts, I agreed.
But the guy who supposed to deliver the part which was merely of Rs.27 (you read it right) argued and charged Rs.311 imposing the service charge.
I called everywhere possible to short out this cheating but in vain.
So I conclude as
1. No co-ordination with national call centre and local LG service providers
2. You cannot repair your own product yourself (even if you can) because you won't get the parts elsewhere and be ready to pay hefty service charge for any petty service.
3. A trap of least warranty (that too conditional) which force you to buy extended warrenty helplessly.
When I booked this product, it was showing as available at all locations. But after 5 days, the order got cancelled automatically. When I called customer care, they said that the product is out of stock and it cant be delivered. Now again when its available, it says that it cant be delivered to that location.
Why was I able to book the product at the first place if it was out of stock? Why it took Flipkart 5 days to realize this?
This was a big disappointment as I have to gift this to my sister in law. Never expected this from Flipkart. :(
This Oven is worth every penny I paid. Its been a week since purchase. I've already baked a cake, strudels, bagels and also roasted meat. OTGs will have a run for their money. I have a bachelor lifestyle. I do 90 % of my 3 meals in this now. As I said excellent value for money.