Management Control Systems: Text And Cases

PART I: THE CONCEPTUAL FOUNDATION OF CONTROL SYSTEMS

1.?????? The Newer Paradigms of Management Controls

2.?????? Balancing the Tensions in Control Systems

Part II: THE TRADITIONAL INSTRUMENTS OF CONTROLS IN ORGANISATIONS

3.?????? External Audit, Internal Controls, and Internal Audit

4.?????? Accountability in Organisations

5.?????? Profit Centers and Transfer Pricing

6.?????? Investment Centers and Long Term Accountability

7.?????? Compensation and Incentives

Part III: THE NEWER DIMENSIONS OF CONTROL IN RISK AND UNCERTAINTY

8.?????? Coping with IT and the Knowledge Revolutions

9.?????? Increasing Profits with Decreased Risks

Part IV: MATCHING CONTROL SYSTEMS WITH STRATEGIES

10.???? Strategic as a Guidepost for Controls

11.???? Differentiated Controls for Differentiated Situations

12.???? Measuring Performance to Match Strategy: Non-Financial Insights and Balanced Score Cards

PART V: SECTORAL APPLICATIONS

13.???? Controls in the Financial Sector

14.???? Control in the Service Industry

15.???? Multinational, Global, Transnational, and International Organisations

16.???? Controls in Project Management

17.???? Controls in Non-profit Organisations

18.???? Government and Cooperatives in Business

19.???? Small Business

PART VI: COMING TO GRIPS WITH REAL LIFE

20.? Comprehensive Cases

21.? Designing Control Systems: A Tool Kit