
About the Authors
Tom Wallace has been involved with a substantial number of companies that have dramactically improved their forecasting processes and gained sharp improvements in customer service. Tom's other books include Sales Forecasting: A New Approach, Sales & Operations Planning: The How-To Handbook, and ERP: Making It Happen.
Bob Stahl has spent the last 30 years on leading edge processes for manufacturing, logistics, and supply chain management. He is a developer, teacher, writer, and consultant with an extremely strong track record of successes. Bob is a founding partner of the Supply-Chain Partnership.
Foreword and Lean Manufacturing Appendix by Chris Gray.