Q. What is the service type ?
A. Carry In
Q. What is the type of Warranty ?
A. Your RVC will be replaced Free of Charge within one week of purchase date against DOA (Dead On Arrival) condition.
Q. What is covered in Warranty ?
A. Robot, Battery, Docking Station, Isolator, Adapter
Q. What is not covered in Warranty ?
A. This Warranty does not apply to batteries or parts that have been subjected to misuse, neglect, and water blocked, accident, modification or a ...morebnormal operating conditions. Attempts to remove the product's label will render this warranty void. No warranty on Plastic and esthetic Parts. less
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Terms & Conditions:
|30 days from delivery||Damaged, Defective, Item not as described||Replacement|
|30 days from delivery||Exchange for colors and size, Does not fit||Exchange|
|10 days from delivery||Damaged, Item not as described||Replacement|
The Milagrow Redhawk Vacuum Cleaner is classified as a robotic vacuum cleaner that can deal with both dry and wet surfaces. The Redhawk is a bag-less model that has a 1 litre dust bin to store the dirt it collects. The average power consumption for this robot is about 45 to 60 W. The suction power ranges from 10 to 15 W depending on the intensity of cleaning required. This battery operated Redhawk uses 6 different modes to clean effectively with minimal noise.
BodyThe Milagrow Redhawk Vacuum Cleaner has a circular shape with flat ends on both the top and bottom. There are four operational buttons located around the digital screen that shows the current settings on which the Redhawk is performing. The dust bin, which collects the dirt, is located at the back just above the exhaust vent.
The Redhawk has a base clearance of 2.3 cm which allows it to travel across a range of surfaces and clean without stalling. This Power Vac has a 14.4 V Li rechargeable battery with a storage capacity of 2000 mAh. The Infrared sensor is positioned at the front just above the digital screen.
Performance FeaturesThe Milagrow Redhawk Vacuum Cleaner takes about 3 to 4 hours to fully charge its batteries before it goes about cleaning the house. This Power Vac can perform an hour of non-stop cleaning on a full charge. The maximum airflow is 100 dm3 per minute which can remove tough dirt and dust easily.
The Milagrow Redhawk Vacuum Cleaner's settings can be programed with the infrared remote control. The remote control has a range of 7 m which allows you to feed instructions to the Redhawk Vacuum Cleaner. The wheels of this Power Vac have a suspension system that allows the Redhawk to easily move from the ground to a carpet or rug. The suspension system also makes sure that the suction head is at the right height for optimal use.
Convenience FeaturesThe Milagrow RedHawk Robotic Vacuum Cleaner comes with a variety of features that make your home safe and clean. The RedHawk will start cleaning the house at the pre-scheduled time, once it's done cleaning or is low (less than 15%) on battery power, it will return by itself to the docking station to recharge. The Redhawk follows the infrared signal emitted by the docking station and docks itself to the charger.
This robot automatically detects obstacles. When RedHawk knocks into something, its bumper retracts, activating mechanical object sensors that realize it has encountered an obstacle, it then performs the sequential actions of backing up, rotating and moving forward until it finds a clear path.
This Power Vac can also detect the edges of stairs and beds to avoid falling off. It uses a cliff sensor which constantly sends out infrared signals, if these infrared signals do not bounce back to the Power Vac, it instantly stops and chooses a different cleaning path.
This Robotic Vacuum Cleaner can also kill germs, viruses and bacteria using its unique UV bulb. The UV bulb that is found underneath the RedHawk kills the micro-organisms by penetrating them and disrupting their genetic material. The Robotic 3 Way Cleaning process also ensures that pet hair & skin flakes are picked up, thereby making the ground safe for toddlers and children.
The Milagrow RedHawk has the ability to vary its cleaning intensity based on the amount of dirt, the Automatic Dirt Detection software lets the Power Vac know that it has to increase its suction power when it identifies high dirt areas. This detection ability follows the same mining-detection algorithms as used by many militaries worldwide.
The RedHawk employs 3 main spot cleaning modes to ensure exhaustive cleaning. The spot wall-to-wall cleaning that is suitable for hard dirt, makes sure that the entire room is cleaned in a methodical manner along the walls. In the spot spiral mode, the Power Vac cleans in concentric circles which is extremely suitable for cleaning tough spots thoroughly. In the Zig Zag mode, the robot cleans dirty spots with Auto Intelligent Optimal cleaning.
Another interesting functionality of this product is the Infrared Space Isolation. Invisible barriers can be set up using the virtual walls available with the Power Vac to mark off areas. The Virtual Wall sends out infrared signals that the robot picks up with the receiver on its bumper, it then turns around and heads the other way.
|In the Box|
|Sales Package||Self Charging Station, Direct Charger, Remote Control, Virtual Wall Unit, Dust Brush, Rechargable Battery Pack, Side Brush 1 (Installed) + 1 (Extra), Filter Mesh (Set of 3), Bumper Rubber Stickers (Set of 6), Travelling Bar / Mop Holder, Mop 1 (Installed) + 1 (Extra)|
|Type||Robotic Floor cleaners|
|Dust Collecting Feature||1 Capacity|
|Maximum Airflow||100 dm3/min|
|Pet Hair Collector||Yes|
|Charging Time||3 - 4 hrs|
|Motor and Suction Power||15 W(Suction)|
|Battery Voltage||14.4 V|
|6 Cleaning Modes, UV Protection, 2.3 cms Base Clearance, Infra Red Remote Type, 7 m Remote Control Coverage, 0 - 7+ m Virtual Wall Distance, 3 m Charging Docket Range, 60 mins Working Time, 2000 mAh Battery Capacity, 45 W - 60 W Unit Average Power, 14.4 V Li Batteries|
|Service Type||Carry In|
|Not Covered in Warranty||This Warranty does not apply to batteries or parts that have been subjected to misuse, neglect, and water blocked, accident, modification or abnormal operating conditions. Attempts to remove the product's label will render this warranty void. No warranty on Plastic and esthetic Parts.|
|Covered in Warranty||Robot, Battery, Docking Station, Isolator, Adapter|
|Domestic Term||2 Years|
|Warranty Type||Your RVC will be replaced Free of Charge within one week of purchase date against DOA (Dead On Arrival) condition.|
I have been using this product for the last few days and I have to have to say that this really does a better job than my bai. Bye bye Shanta bai!!!
Best 7 Points:
1. Super cleaner - Once I leave it around in my house I don't have to worry at all; when I have important guests coming I make sure to use my robo. UV rays cleaning is the best feature. Ultimate clean.
2. Corner cleaner - Cleans all corners of every room in the house. More importantly, cleans below my bed and sofa where my bai refuses to clean even after nagging her. I use the many diff cleaning modes also.
3. Very easy to use - I actually thought that a robot would be complicated to use. But my redhawk is even easier to use than my microwave. The remote is also neat and simple.
4. Shine Polisher - The mop attached at the back is best to polish my marble floors. I used to polish floors once in 6 months, now I do it daily.
5. More free time - When it cleans it knows that is has to go back to charge. When it is low on battery it auto charges in its smart parking dock. I don't even need to do interfere at all.
6. Economical - The more I think of it the better my investment is. I pay my bai so much money to do nothing and then I have to deal with her nonsense too. No additional costs here :P
7. Special - UV cleaning keeps the home germ free for my baby,. The air in my house feels so pure now. Significant difference. Sweet customer service also.
Guests are jealous of my redhawk and I am sure they will each get one today itself. lol! This product has really been my best buy in the last 10-15 years. I recommend it to people everywhere in India.
After a really long and impatient wait such a product has come to India... Was truly amazed on what I read about this product that I went on to buy it... I believe this product is amazing to the kind of functions it offers, but has been released a bit prematurely.
Cons first -
- Does not really clean the entire room, it circles a few areas but doesnt really know which areas are yet to be cleaned and when it has actually done the entire room.
- The charging station has no battery backup and hence loses all stored information and handling this is not really user friendly
- The cleaning unit has additional functionality that is not available in the remote (such as Zig Zag cleaning), hence defeats the purpose
- Need to manually guide it to places where it has not cleaned, becomes quite cumbersome
- Gets stuck pretty easily in door mats
- Cant really be used for mopping
- Annoying beep once it is fully charged, that you have to manually turn the equipment off
Pros - it cleans the area that it traverses pretty well.
I had seen a similar robot (White colour) when I was in France in Nov 2011. My relatives were using it at ease and I really wanted to purchase one for my home in Delhi but was not able to. Best feature is auto charging - looks like a magic trick when the robot searches, finds and then self-attaches itself to its charging station. And my relatives did not have to do anything at all throughout this. Sometimes they even would pre-schedule it to clean before they came back from work in evening and they did not have to bother after that :) Price is reasonable too : the relatives bought for 390 euros = rupees 24,000+.
I've seen this type of floor cleaning robo in Japan. However, the price was 70K which was not affordable.
Recently we were searching for a home maid (too difficult to find) for my mother. Then I accedently saw this product. Though I've never heard about the company - 'Milagrow' before, I decided to take a chance, which was a right decision.
The investment is complete worth. Its really an amazing product. My mother was so surprised by the way this little robo cleans the entire floor. She says, after cleaning the floor is silky smooth which you can feel. She says its a jaw dropping experience that he founds the charging-dock and self charges.
If you love your dearest ones, this is the best useful product money can buy. BTW, the robo is christened as 'Chitti' (courtesy: Enthiran Movie).
After sales and service quality is still unknown. However, I'm hoping that it won't be bad. Anyway, lets see... :)
Milagrow Vacuum Cleaner is new type of vacuum cleaner with smart Artificial Intelligence.This fantastic vacuum cleaners will replace your old house maid for sure!!This is specially a sure-shot gift to your mother or your wife.
Automatic Obstacle Detection:
The vacuum cleaner is intelligent enough to move every corner of your house and clean with out-most efficiency on any surface. It has sensors to detect its own path and overcome any obstacles.It has spiral, zig - zag and wall to wall movements.
The Power Vac will return and connect to the charger all by itself when the battery power is low(less than 15%) using the infrared receiver on its front bumper.Automatic Scheduling:
The PowerVac will clean the floor when you schedule it to, at a special time every day or specified day of the week. The scheduling is actually accomplished via a scheduling device inbuilt in the docking station and remote control through which users can set the time and day of the week.
The Power Vac will then leave its station at the specified time and begin cleaning the floor. The robot will return to the charging station as necessary until it's done cleaning and until the next scheduled cleaning cycle occurs.
Automatic Dirt Detection:
The Power Vac's dirt detection software recognizes and deals with particularly dirty areas while working its way around the home, following the same mining-detection algorithms as used by many military.The Power Vacs increase the cleaning intensity where dirt is detected.
Automatic Stair Detection:
The Power Vac avoids falling off stairs, beds & tables using four infrared sensors on the front underside of the unit.These cliff sensors constantly send out infrared signals, and the
Power Vac expects them to immediately bounce back. When the signal doesn't bounce back, it refuses to move ahead.
The unique UV bulb at the bottom of the Power Vac disinfects floors, carpets, rugs and beds.The UV light penetrates organism (bacteria, virus & germs) and disrupts their genetic material, killing them on the spot.The UV light produces ozone & other free radicals which destroy bacteria, virus & germs.
I bought this product from flipkart. While flipkarts service was good with regards to delivery, this product is pathetic. It di...Read More
W.Y.S.I.W.Y.G - What you see is what you get. I saw the NDTV video, got home demo done here in Chennai. Redhawk has been very h...Read More
My hubby ordered this as a valentine gift for me n I got it 4 days back. I called the customer care n already gotten a demo tra...Read More
its is a cheap product one week after i purchased it. it stop working it took one month for the tech. to get it repaired but i...Read More