Nonverbal Advantage

The workplace is a 'blink' world - studies confirm that people form opinions of one another within the first seven seconds of meeting. To help business readers both re-master the lost skills of in-person communication and prepare for the coming visual tech revolution, Carol Kinsey Goman shows how to accurately decode the body language of others and how to use your own body language in the workplace to help build trust and credibility with customers, colleagues and clients.