Online Customer Care

(Hardcover - 1999)
by

Michael Cusack

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Publisher: Infotech



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Book: Online Customer Care

Features :
Examines the three business drivers behind every successful customer care operation-customer satisfaction, cost reduction, and market intelligence.
Describes those process critical to the successful implementation of online customer care.
Explores the mdia driving the development of online customer care and how to implement theset technologies using human factors engineering.
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Details of Book: Online Customer Care Book: Online Customer Care
Author: Michael Cusack
ISBN:

8174890076


ISBN-13:

9788174890078

,

978-8174890078


Binding: Hardcover
Publishing Date: 1999
Publisher: Infotech
Number of Pages: 279
2 States: The Story Of My Marriage by Chetan BhagatFourth book by the bestselling author Chetan Bhagat.
2 States is a story about Krish and Ananya. They are from two different states of India, deeply in love and want to get married. Of course, their parents don’t agree. To convert their love story into a love marriage, the couple have a tough battle in front of them.

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    Book: Online Customer Care by Michael Cusack
    ISBN Number: 8174890076, 9788174890078, 978-8174890078